Application Project Manager - FT - Days -Outreach Lab

DHR Health - US:TX:Edinburg - Days

Summary:

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The Program Manager will be responsible for the assessment, monitoring and identification of the organization’s training and development needs, primarily at the managerial level and for the effective coordination of training and development programs for the organization. The Program Manage designs, and implements effective methods for enhancing processes. The Program Manager will work collaboratively with the staff and leadership

POSITION EDUCATION/ QUALIFICATIONS :

• Bachelor’s Degree of any other related field; an equivalent of the same in working experience is also acceptable.
• Master’s degree in related fields preferred
• Minimum of 2-4 years in a training capacity, with experience in content creation, maintenance of training processes, and the successful development of ongoing training and development programs.
• Demonstrated ability to effectively communicate across all levels of the organization
• Ability to successfully present information to a group
• Excellent organizational skills and attention to detail
• Incredible organizational and prioritization skills
• Ability to communicate effectively with providers
• Excellent communication skills (verbal and written) with a proven track record of effectively, interfacing, training, presenting information to multiple levels of the organization
• Proficiency in writing and editing reports and other materials in the training and development.
• Computer proficiency to include Microsoft Word, Excel, PowerPoint, and Outlook
Understanding of industry best practices

JOB KNOWLEDGE/EXPERIENCE :

• Requires reasoning ability, good independent judgment and a high degree of competency.
• Requires good communication and organizational skills, and the ability to work with frequent interruptions.
• Critical thinking and problem solving skills are a must.
• Must be proficient in Microsoft Word, Power Point and Excel.

Responsibilities:

POSITION RESPONSIBILITES:

• Plan, organize, and lead training programs consistent with guidelines and ensuring proper execution
• Manage training across the program, supporting our collaborators about enrollment, monitoring accomplishments and key deadlines
• Ensure consistency in the delivery and application of training standards across the program and oversee the planning, prioritization, and development of new training programs and initiatives, ensuring that these programs and initiatives are consistent with the overall strategies, objectives, and needs as identified by our collaborators.
• Liaise with various other departmental heads and managers at DHR Health and its affiliates ensuring proper execution of ongoing education and training programs in order to achieve the desired results.
• Continuously monitors external and internal benchmarks to assess performance level and recommend short- and long-term actions for achieving goals
• Works in synergy with all other performance improvement programs of our collaborators.
• Other duties as assigned

LINES OF REPSONSIBILITES :

(Chain-of-command)

1.(Program Manager) 2.(VP)

Other information:

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.