Application Specialist - Analyst Program

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Application Specialist - Analyst Program

2026 Technology Analyst Program
The Fiserv Technology Analyst Program is a two-year, early career development experience designed to accelerate your growth in the fintech industry. Through two structured assignments within a specific technology track, analysts gain hands-on experience, build technical and professional skills, and collaborate across teams to solve real business challenges. As a performance-driven company, Fiserv is committed to developing emerging talent and creating opportunities for those who demonstrate initiative, growth, and impact. The program includes formal training, mentorship, and exposure to senior leadership, supporting long-term career development within the organization.

Job Title: Application Specialist - Analyst Program

What does a successful Application Specialist - Analyst Program do?
As the Application Specialist, you will play a meaningful role supporting Fiserv’s Deposit Solutions environment, including Enterprise SCO, Fraud and/or TCM systems. You will work closely with internal channel partners and external clients to troubleshoot technical issues, advise on integration and configuration, and guide clients on regulatory and processing questions. A successful associate applies strong case-management principles, high organization, and a service-oriented mindset to deliver best‑in‑class support for our banking clients.

What you will do:

• Serve as the principal point of contact for external and internal customers regarding training, application queries and issues.
• Research and diagnose problems to determine resolutions for reported incidents.
• Escalate complex issues efficiently to Tier 3 support and track remediation through closure.
• Participate in User Acceptance Testing (UAT) and review product documentation for accuracy and client impact.
• Provide client input to Product Managers, Business Analysts and Developers regarding product features and enhancements.
• Analyze incidents and trends to identify opportunities to improve service quality and client satisfaction.
• Develop and share knowledge articles, runbooks and client-facing documentation to enable team and client success.
• Support scheduled team hours of 8:00 AM–5:00 PM onsite in Milwaukee, WI and assist with rotating extended support coverage as needed.

What you will need to have:

• Bachelor’s degree in Computer Science, Data Science, Management Information Systems, Cybersecurity, Technical Project Management, or other technology degree completed December 2024 or after; 3.0+ GPA and/or equivalent military experience.
• 0-2 years of professional work experience.
• Ability to work onsite in Milwaukee, WI (regular business hours with occasional rotation for extended coverage).

What would be great to have:

• 3+ years of experience with check/image processing or fraud systems (for example, X9, Check 21, ImageCash).
• 3+ years of experience supporting enterprise deposit systems (for example, Enterprise SCO, TCM).
• 3+ years of experience using ticketing systems such as ServiceNow or JIRA for incident and case management.
• 3+ years of experience scripting or automating tasks using Python or PowerShell.

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.