Application Support Analyst with .Net,Web Development, SSRS

Job Title : Application Support Analyst with .Net,Web Development, SSRS
Shift Timing: 8:00 PM -5:30 AM IST
Location : Pune, Bangalore, Chennai, Noida, Hyderabad
Notice Period: max 30 days joiners

Job Summary:
We are seeking a skilled Application Support Analyst to provide technical support and maintenance for applications built on Microsoft technologies. The ideal candidate will have hands-on experience with .NET, Web Development, SSRS Reporting, and Microsoft SQL Server. This role involves troubleshooting, performance optimization, and collaborating with development teams to ensure seamless application functionality.

Key Responsibilities:
• Application Support & Maintenance:
o Provide Level 2/3 support for business-critical applications, ensuring minimal downtime.
o Diagnose, troubleshoot, and resolve application issues promptly.
o Monitor application performance and implement fixes or enhancements as needed.
• Integration & Development Support:
o Support .Net integrations and manage message flows, orchestrations, and pipelines.
o Assist in maintaining and enhancing .NET applications and SSRS reports.
o Collaborate with developers to deploy patches, updates, and new features.
• Database & Reporting:
o Manage and optimize SQL Server databases, including stored procedures and triggers.
o Design and maintain SSRS reports for business intelligence and operational needs.
• Documentation & Compliance:
o Maintain accurate documentation for application configurations, troubleshooting steps, and standard operating procedures.
o Ensure compliance with security and governance standards.
• Continuous Improvement:
o Identify opportunities for AI, automation and process optimization.
o Stay updated with emerging technologies and recommend improvements.

Required Skills & Qualifications:
• Strong experience in .NET Framework support and development.
• Solid understanding of Web Development technologies (HTML, CSS, JavaScript).
• Expertise in Microsoft SQL Server and SSRS Reporting.
• Experience with AI coding and automation tools.
• Excellent problem-solving and communication skills.

Preferred Qualifications:
• Experience with DevOps, CI/CD pipelines, and cloud deployments.
• Knowledge of ITIL processes and service management best practices.
• Exposure to performance tuning and security hardening for applications.

Education:
• Bachelor’s degree in Computer Science, Information Technology, or related field.