3 - 5 Years
1 Opening
Hyderabad
Major Job Functions:
- Collaborate with client teams to enhance their technical knowledge and understanding of Experian products.
- Assist client teams with scheduling project processing steps and guide them on the appropriate use of priority requests.
- Serve as a technical resource to sales teams by supporting existing accounts and running tests for prospective accounts.
- Document changes and additions to internal technical processes and client-specific projects, ensuring relevant teams are informed.
- Interpret complex client specifications and instructions for Technical Solutions personnel and provide guidance on applying theoretical concepts in practice.
- Define and implement quality control and troubleshooting standards and procedures for the department.
- Create and deliver quality control reports, output files, and summarized data reports.
Qualifications & Experience:
- Bachelor’s degree or equivalent practical experience.
- 5–7 years of direct marketing or related technical experience.
- Ability to work with minimal supervision and independently determine methods and procedures for new assignments.
- Capability to mentor and guide junior personnel.
Technical & Professional Skills:
- Advanced programming skills.
- Strong analytical and problem-solving abilities.
- Effective training, mentoring, and leadership skills.
- Excellent written and verbal communication skills.
- Strong ability to prioritize, coordinate, and manage multiple tasks simultaneously.
- Basic to moderate understanding of Salesforce.
- Strong SQL knowledge with the ability to write and analyze complex queries.
- Familiarity with Linux file systems and basic shell commands.
- Experience with or understanding of ServiceNow for IT service management.
- Basic knowledge of ETL processes and related tools.
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.