Serves as internal security checkpoint for all visitors to the Capitol complex, issuing badges to visitors after verifying appointment and identification; receives and distributes packages and official communications for restricted areas of the Senate. Maintains daily schedule of Senate meeting rooms in the Capitol Complex; answers scheduling questions for guests arriving to see Senators and Senate staff; coordinates guest lists with Senate offices; monitors event room capacities and access. Manages flow of official visitors to Committee hearings held in the Capitol. Clears and issues passes to visitors to Senate media galleries. Acts as information resource for guests, Senators, Representatives, visiting dignitaries and staff in person, via email, and by telephone. Other duties as assigned.

Conditions of employment

• For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/1VNZQ.

Qualifications

Required Work Experience

• 1-3 years of customer service/receptionist experience, preferably in an environment where security is of the highest importance.

Required Special Skills/ Knowledge

• Working knowledge of Microsoft Teams, Microsoft Word, and Excel.
• Must possess or be able to obtain a CPR/AED certification upon hire or within the first three months.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.

Working Conditions

• Work is performed in open, public environment and is essentially sedentary with occasional walking, standing, bending and exposure to noise associated with the constant flow of visitors.
• Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.

• Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.

Subject to background/security investigation.

Next steps