Appointment Setter

Fairmount Memorial Association is seeking a motivated and enthusiastic Appointment Setter to join our dynamic team at Heritage Funeral & Cremation. In this role, you will be responsible for reaching out to potential clients and scheduling appointments for our sales team to discuss funeral and cemetery pre-arrangement services both remotely and in-person. You will serve as the first point of contact for clients, providing information, answering questions, and ensuring a smooth transition to our sales team.

Responsibilities

• Follow up with families after services
• Set appointments for Advance Planners
• Communicate with families through phone, text, email, chat, and social platforms
• Conduct sales presentations via remote visit platforms
• Host and support remote group seminars
• Accurately complete product and funding paperwork
• Maintain and utilize the lead management system
• Learn and deliver the pre-arrangement consumer presentation
• Ensure compliance with preneed rules and regulations
• Attend all sales meetings and training sessions
  
  

Requirements

Qualifications:

• Strong interpersonal and communication skills with the ability to quickly build trust
• Empathy and professionalism when working with families
• Confidence to handle objections and close sales
• Goal-orientated with strong organizational skills and attention to detail
• Ability to present effectively both in-person and through remote platform
• Positive attitude and willingness to learn
  
  

Benefits

• Income Potential: $50,000 - $70,000
• Medical, Dental and 401K benefits
• Lead Generation Programs
• Customer Relationship Management Tools provided
  
  

We offer a competitive performance-based compensation package, state-of-the-art technology and comprehensive training. Please submit your resume for consideration.