Appointment Support Coordinator

About the Role

The Appointment Support Coordinator manages scheduling workflows, client communication, and administrative tasks to ensure appointments are organized, confirmed, and completed smoothly. This role is ideal for someone who is detail‑oriented, reliable, and comfortable working in a structured remote environment.

Responsibilities

• Manage incoming appointment requests via phone, email, chat, or internal systems
• Schedule, confirm, and update appointments in the company calendar
• Communicate with clients to gather required information before appointments
• Send reminders, confirmations, and follow‑up messages
• Assist with rescheduling, cancellations, and last‑minute changes
• Coordinate with internal teams to verify availability and documentation
• Maintain accurate records of all appointments and client interactions
• Monitor communication channels and respond promptly to inquiries
• Support general administrative tasks as needed

Required Qualifications

• 1–2 years of experience in scheduling, customer service, or administrative support
• Strong written and verbal communication skills
• Excellent organizational and time‑management abilities
• Ability to multitask and work independently in a remote environment
• Proficiency with scheduling tools, CRM systems, or calendar platforms
• Reliable internet connection and computer access

Preferred Qualifications

• Experience in a remote support role
• Familiarity with appointment‑based industries (healthcare, service providers, consulting, etc.)
• Strong attention to detail and problem‑solving skills

Work Environment

• Fully remote position
• Flexible scheduling depending on business needs
• Supportive and collaborative team culture
• Opportunities for growth within administrative and operations roles

Compensation

• Competitive pay based on experience
• Part‑time or full‑time options available

Thank You for Applying

Thank you for your interest in the Appointment Support Coordinator position. We appreciate your time and look forward to reviewing your application. Qualified candidates will be contacted for the next steps.

Job Types: Full-time, Part-time

Pay: $28.35 - $32.32 per hour

Expected hours: 45.0 per week

Benefits:

• Employee assistance program
• Flexible schedule
• Paid time off
• Professional development assistance

People with a criminal record are encouraged to apply

Work Location: Remote