AR Specialist

About Uplinq

Uplinq is the AI-powered bookkeeping and tax automation platform built for small business owners. We’re re-engineering how entrepreneurs manage their finances, replacing manual bookkeeping, rules, and spreadsheets with intelligent automation that delivers real-time clarity and control.

We’re a Series A startup backed by top investors, growing fast. Our team is lean, execution-focused, and allergic to fluff. Accounts Receivable measures success in demos booked, successful activations, pipelines created, and revenue influenced.

Individual applicants residing in the US only

About the role

We’re hiring an AR Specialist to take ownership of day-to-day collections and subscription invoice operations, with a strong focus on Stripe-based billing workflows.

This is a hands-on, decision-oriented role where you’ll not only execute processes but also identify issues, make judgment calls, and drive resolutions. You’ll be responsible for ensuring invoices are accurate, collections are timely, and cash flow remains predictable. Working directly in Stripe and internal systems, you’ll monitor invoice activity, proactively manage outstanding balances, and resolve billing discrepancies with speed and accountability.

You’ll play a key role in improving AR performance by identifying patterns, escalating risks, and implementing practical solutions to streamline billing and collections processes.

What you'll do

Collections Execution

• Resolve daily and weekly collections issues across all aging buckets
• Follow up consistently via email and phone on overdue invoices
• Track and manage promised payments; escalate missed commitments
• Maintain detailed notes and next actions for every account

Subscription Billing Operations

• Own invoice tracking and payment status within Stripe
• Provide BI reporting from Stripe
• Monitor subscription billing, failed payments, retries, and dunning workflows
• Ensure billing accuracy across plans, pricing, and customer accounts
• Support refunds, credits, and adjustments as needed

AR Hygiene & Accuracy

• Keep AR aging clean and up to date
• Documentation creation and maintenance of SOP’s
• Reconcile discrepancies, unapplied payments, and stale balances
• Ensure all accounts have correct billing contacts, terms, and statuses

Disputes & Cross-Functional Coordination

• Manage disputes end-to-end in Stripe
• Partner with Customer Success, Sales, and Ops to submit evidence
• Ensure clear ownership and fast submission timelines

Qualifications

• Hands-on experience with Stripe for SaaS (billing, invoicing, subscriptions, or payments)
• 3–5+ years in Accounts Receivable, Collections, or Order-to-Cash
• Experience with subscription-based or SaaS billing models
• Proven track record improving collections and reducing overdue balances
• Comfortable working in fast-paced, startup environments, and adaptable to changing processes

Why Join Us

• Competitive pay + health, dental, vision, 401(k), and life insurance
• Remote-first and flexible work culture
• Clear path for career growth in a fast-growing firm
• Modern tech stack and automation-first mindset
• Supportive, collaborative team with strong systems and documentation

The pay range for this role is:
65,000 - 75,000 USD per year(United States)