Arabic-Speaking Infra Service Delivery Lead (Dubai)

A leading IT services company in Dubai is seeking an experienced Technical Service Delivery Manager to oversee IT Managed Services for prestigious clients. The ideal candidate will have 18+ years of IT experience, including 7+ years in senior management roles, and must be bilingual in Arabic and English. Responsibilities include managing service delivery, ensuring compliance with SLAs, and leading cross-functional technical teams. This position is 100% onsite in Dubai and requires strong technical and people management skills.