Area Manager - Supermarket

The Area Manager is responsible for overseeing the operations, performance, and profitability of multiple supermarket stores within a designated region. This role involves leading store teams, ensuring compliance with company standards, optimizing inventory and sales, and fostering a positive customer experience. The ideal candidate will have strong leadership skills, a deep understanding of supermarket operations, and a proven track record of driving results in a fast-paced retail environment.

Key Responsibilities

• Oversee the day-to-day operations of 5-10 supermarket stores, ensuring smooth functioning, high standards of cleanliness, and efficient inventory management.
• Lead, mentor, and develop store managers and teams to achieve sales targets, improve customer satisfaction, and enhance operational efficiency.
• Monitor financial performance, including sales, budgets, P&L statements, and cost controls, to maximize profitability.
• Conduct regular store visits to evaluate operations, compliance with health and safety regulations, and adherence to merchandising standards.
• Recruit, train, and performance-manage store staff, fostering a culture of excellence and accountability.
• Analyze sales data and market trends to develop strategies for promotions, pricing, and inventory optimization, with a focus on perishable goods in supermarkets.
• Ensure compliance with local regulations, food safety standards, and company policies across all stores.
• Collaborate with supply chain and procurement teams to manage stock levels, reduce waste, and handle supplier relationships.
• Resolve operational issues, customer complaints, and escalate matters to senior management as needed.
• Drive continuous improvement initiatives, such as process enhancements and technology adoption in store operations.
• Prepare and present reports on regional performance, including KPIs like sales growth, staff turnover, and customer feedback.
• Promote a safe working environment and ensure all stores meet occupational health and safety requirements.
• Build strong relationships with local communities and stakeholders to support business growth.

Qualifications and Experience

• Education: Bachelor’s degree in Business Administration, Retail Management, Supply Chain, or a related field. Advanced certifications in retail or management (e.g., Certified Retail Manager) are a plus.
• Experience: Minimum of 5-8 years in retail management, with at least 3 years in a supervisory or area management role within the supermarket or grocery industry.
• Proven experience managing multiple stores, including oversight of sales, inventory, and teams in a high-volume environment.
• Familiarity with supermarket-specific operations, such as perishable inventory management, food safety, and seasonal promotions.
• Experience in the Saudi Arabian retail market is highly preferred.

Skills

• Strong leadership and people management abilities to inspire and develop teams.
• Excellent analytical and problem-solving skills for operational and financial decision-making.
• Proficient in retail software systems (e.g., POS, inventory management tools).
• Outstanding communication and interpersonal skills for stakeholder engagement.
• Ability to travel frequently within the region and work flexible hours.
• Fluency in English; proficiency in Arabic is essential.
• Detail-oriented with a focus on quality, efficiency, and customer service.