Area Operations Manager

Job Title: Area Manager

Reports to: Regional Sales Manager / Sales Director

Location: Riyadh, Saudi Arabia

Grade: Manager

Primary Purpose:

Responsible for managing and driving the overall performance of multiple retail branches within the assigned area. Ensures achievement of sales targets, operational excellence, and alignment with company strategies through effective leadership and control of store operations.

Key Responsibilities:

• Oversee and manage the performance of all branches within the assigned area.

• Ensure achievement of sales targets and KPIs across all stores.

• Develop and implement action plans to improve sales and operational performance.

• Conduct regular store visits to ensure compliance with company standards and policies.

• Lead, coach, and develop branch managers and their teams.

• Ensure high levels of customer service and brand representation.

• Coordinate with HR and Training teams on recruitment, onboarding, and staff development.

• Monitor stock levels, inventory accuracy, and merchandising standards.

• Control budgets, expenses, and operational costs within the area.

• Prepare and submit performance reports to senior management.

• Identify business opportunities, challenges, and market trends within the area.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).

• Minimum of 6–8 years of experience in retail management, with at least 3 years as an Area Manager or Multi-Store Manager.

• Experience in perfumes, cosmetics, or fashion retail is preferred.

• Proven ability to manage multiple branches and achieve sales targets.

• Strong leadership and people management skills.

• Excellent analytical and reporting abilities.

Skills:

• Multi-branch operations management.

• Sales strategy and performance analysis.

• Leadership, coaching, and team development.

• Budgeting and cost control.

• Problem-solving and decision-making.

• Knowledge of retail KPIs, inventory control, and visual merchandising.

Language Requirements:

• Fluent in Arabic and English (spoken and written)