Artisan Shop Retail Coordinator

Brentwood Arts Exchange
Artisan Shop Coordinator
Job Description

Position Overview

The Artisan Shop Coordinator is a part-time position (not to exceed 30 hours per week) that supports the mission of Brentwood Arts Exchange by overseeing all aspects of the on-site Artisan Shop. Under the direction of the Assistant Director, this position is responsible for managing artisan relations, inventory, retail strategy, and customer service. The coordinator also supports front desk operations and assists with exhibitions and public programs.

This is an on-site position at Brentwood Arts Exchange with occasional remote hours for virtual staff meetings and applicable administrative duties. The ideal candidate will have strong attention to detail, a background in arts and/or retail management, and be proficient in Microsoft Office Suite, particularly Outlook and Teams.

Primary Responsibilities: Artisan Shop Management

• Conduct bi-annual full inventory of the Artisan Shop and update inventory spreadsheets monthly
• Prepare monthly sales reports and submit check requests for gallery and shop sales
• Schedule and conduct quarterly restock appointments with current artisans
• Track and analyze monthly, quarterly, and annual sales trends to inform retail strategies
• Maintain visual and physical organization of shop displays and overstock storage
• Recruit new artisans and maintain positive, professional relationships with all represented artists
• Collaborate with the Assistant Director to curate quarterly Front Window Displays in conjunction with Main and Lab Gallery exhibitions
• Provide content suggestions related to the Artisan Shop for inclusion in the weekly newsletter
• Support internal communications by keeping staff informed about shop inventory, sales, and promotions
• Represent Brentwood Arts Exchange and the Artisan Shop at off-site events and promotional opportunities

Front Desk & Facility Responsibilities

• Serve as a welcoming presence at the front desk; greet visitors and answer phone calls
• Receive, sort, and distribute mail within the Gateway Arts Center
• Complete general office tasks such as copying, binding, and posting to community calendars
• Assist with customer service, class registration, sales, and facility bookings
• Provide support during public programs and special events
• Assist with basic exhibition installation and deinstallation, including patching, painting, and art handling
• Maintain the cleanliness of the facility and water plants regularly
• Set up and reset classrooms for classes and special events as needed
• Track and report daily visitor counts; compile monthly visitor log summaries

Qualifications

• Experience in retail, arts administration, or related fields
• Excellent organizational and communication skills
• Attention to detail and ability to manage multiple tasks at once
• Comfort working with the public in a fast-paced environment
• Familiarity with Microsoft Office Suite, especially Outlook, Excel, and Teams
• Ability to lift up to 30 lbs and assist with physical tasks such as art handling or event setup

Pay: From $19.00 per hour

Work Location: In person