Assistant Administrator

Job Summary

We are seeking a detail-oriented and dependable Assistant Administrator to support the smooth functioning of daily administrative and operational activities in a fast-paced BPO environment. The role requires close coordination with HR, Operations, IT, and Management to ensure efficient office administration, staff management, policy compliance, and uninterrupted business operations.

Key Responsibilities

Administrative & Office Operations

• Support daily office administration and ensure smooth operational flow
• Maintain and organize physical and digital records, files, and documentation
• Manage office supplies, inventory, and vendor coordination
• Assist in preparing administrative reports, trackers, and summaries

Staff Coordination & Attendance

• Maintain attendance records, shift rosters, and leave data
• Coordinate with team leads and HR on staffing requirements and schedule adjustments
• Monitor punctuality and adherence to assigned shifts
• Assist in onboarding formalities and documentation for new hires

Compliance & Policy Implementation

• Ensure adherence to company policies, SOPs, and BPO compliance standards
• Support implementation of workplace rules, discipline, and operational guidelines
• Assist management in communicating policies and procedural updates to staff

Interdepartmental Coordination

• Liaise with HR, Operations, IT, and Finance teams for administrative support
• Coordinate access, system requests, and workplace arrangements with IT
• Support operational teams with documentation and logistical needs

Reporting & Management Support

• Prepare daily, weekly, and monthly administrative reports
• Track operational issues and escalate to management when required
• Assist senior management with scheduling, follow-ups, and internal communications

Requirements & Qualifications

• 2 to 3 years of experience in an administrative role (BPO experience preferred)
• Strong organizational, coordination, and multitasking skills
• Good verbal and written communication skills
• Proficiency in MS Office (Excel, Word, Outlook)
• Ability to work 12-hour shift in a high-pressure BPO environment
• Basic understanding of HR, admin, and operational processes
• Problem-solving mindset with attention to detail

Compensation & Benefits

• Salary: Up to PKR 70,000
• Growth and learning opportunities
• Professional and supportive work environment

Ideal Candidate Profile

• Reliable, disciplined, and process-oriented
• Comfortable working extended shifts
• Strong follow-up and coordination abilities
• Able to handle confidential information responsibly

Shift Timings :12 hours as per discussion in interview

To Apply: Please email your resume with tile ‘Assistant Administrator’

hamza.zubair@ipscloud.co

recruitment@ipscloud.co

WhatsApp: 0336-0777103

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Ability to commute/relocate:

• Lahore: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have prior experience as assistant administrator if yes then apply

Education:

• Bachelor's (Required)

Experience:

• 4year: 1 year (Required)

Location:

• Lahore (Required)

Work Location: In person