Assistant Center Director

Formal Title: Assistant Center Director Location: KSA

We are recruiting for our client in KSA.

This position is open to both male and female candidates.

Key Responsibilities:

Center Operations & Administration

• Support the Center Director in managing all aspects of daily center operations.
• Complete all administrative duties including creating student binders, entering student progress, and coordinating updates to student learning/workout plans.
• Maintain an engaging, distraction-free, and clean learning environment; supervise and delegate cleaning duties.
• Monitor and maintain interior/exterior center décor and ensure readiness for daily operations.
• Prepare, maintain, and oversee center opening/closing procedures.

Sales, Lead Management & Customer Service

• Respond promptly to all leads across phone, email, microsite, and in-person inquiries.
• Conduct enrolment conversations, demonstrate the method, and convert leads into customers.
• Use CRM tools to manage follow-ups, tasks, and marketing campaigns.
• Execute the M-A-T-H sales model and offer assessments/promotions to drive enrollment.
• Implement and promote the referral program to boost lead generation.
• Re-enroll existing students and maintain strong customer satisfaction.

Instructional Leadership & Staff Development

• Provide instructional support on the floor when administrative/sales duties are complete.
• Ensure instructors apply methodology correctly.
• Train, coach, and guide staff to ensure top performance and high-quality instruction.
• Monitor team cohesion, communication, and accountability; resolve conflicts and improve collaboration.
• Conduct and evaluate staff meetings and identify employees with promotion potential.

Assessment & Learning Plan Management

• Administer, evaluate, and interpret initial, supplemental, and post-assessments.
• Identify learning gaps and prescribe personalized learning plans.
• Create, update, and manage student binders with prescriptives, workbooks, and all required materials.
• Track, record, and manage all student documents including progress, engagement, attendance, and behavior.
• Modify learning plans to maximize retention, engagement, and overall academic progress.

Parent Engagement & Communication

• Act as the primary point of contact for parents regarding student progress, behavior, and expectations.
• Conduct parent conferences and share progress reports.
• Send mass communications regarding programs, events, and promotions.
• Make care calls and monthly update calls to ensure satisfaction and retention.
• Encourage parent feedback through platforms such as Listen360, Yelp, and Google.

Student Experience, Safety & Center Flow

• Manage student flow, check-in/out procedures, safety protocols, and center environment.
• Ensure smooth instructional operations and maintain an engaging learning atmosphere.
• Manage student incentive programs and keep rewards stocked.

Leadership, Accountability & Professional Growth

• Take ownership of decisions, outcomes, and overall center performance.
• Monitor KPIs across customer service, conversions, instruction quality, and profitability.
• Continuously develop leadership capability through training and professional development.
• Recognize and report security risks when observed.

Key Characteristics:

Ambitious – eager to grow, lead, and contribute more value.
Resourceful – adaptable across educational, sales, administrative, and customer service functions.
Decisive – confident in decision-making and able to prioritize effectively.
Encouraging – motivates both students and staff while fostering a supportive environment.

Professional requirements :

• Prior experience in teaching, education management, learning centers, or leadership roles preferred.
• Strong communication, organizational, and customer service skills.
• Ability to train, mentor, and lead instructional staff.
• Strong problem-solving and multitasking abilities.
• High level of accountability and willingness to take initiative.
• Must be competent in all tasks performed by Instructors and Lead Instructors.

Growth & Performance Advancement:

• Food and accommodation will be managed by the candidate independently.
• The role offers career growth, with promotions and salary increments based on performance.

Job Type: Full-time

Pay: Rs500,000.00 per month

Work Location: In person