POSITION SUMMARY
This position will assist the corporate credit manager as directed to help ensure company goals are met, policies are followed, receivables are collected timely and bad debt write-offs are maintained at an acceptable level.
ESSENTIAL FUNCTIONS
- Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, pay adjustments, etc.
- Listen to, respond to and address employee concerns.
- Coordinate and manage the work of employees by directing members of the team to meet the areas goals. Audit regularly to ensure standard operating procedures are being adhered to.
- Facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
- Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
- Audit, maintain and ensure employee time-keeping and absentee records are accurate.
- Manage and improve departmental performance measures through use and interpretation of continuous improvement tools. Improve working conditions and processes that include supporting and directing employees to participate in improvement programs.
- Demonstrate the Companys Core and Growth Values in the performance of all job functions.
SKILLS
- Excellent oral and written communication skills
- Excellent interpersonal skills
- Proficient computer skills, including experience with internet and email use
- Professional telephone etiquette
- Provide effective leadership, promote teamwork and demonstrate the ability to lead people to get results
- Perform under strong demands in a fast-paced environment
- Respond professionally in situations with difficult employee/vendor/customer issues or inquires
- Remain calm in difficult situations
- Proven abilities in credit related functions
- Problem solve, especially in a fast-paced, high pressure environment
- Address difficult customer and employee issues & concerns
- Maintain confidentiality
- Possess and demonstrate leadership skills and initiative to complete tasks
- Maintain a positive and professional attitude that motivates others and promotes enthusiasm
- Delegate tasks to appropriate individuals
COMPETENCIES
- Professional
- Decision Making
- Results Oriented
- Adaptability
- Integrity and trust
EDUCATION
- Bachelors Degree in Finance or Business or related, Preferred
EXPERIENCE
- 4 years credit or finance related experience, Require
- Supervisory/Management experience
Required
Preferred
Job Industries