Assistant Director of Digital Experience

Assistant Director of Digital Experience

In-Person or Remote Opportunity

About Alpha Omicron Pi

Alpha Omicron Pi Fraternity (AOII) has been a pillar in the Fraternity/Sorority Life community since its founding date of January 2, 1897, at Barnard College. Since that date AOII has established chapters on over 200 college campuses across the United States and Canada and initiated more than 211,000 members. AOII believes Inspiring Ambition begins when one can bring one’s full self to the organization, whether in-person at HQ or remotely without regard to BIPOC, LGBTQ+, national origin, religion, disability, Veteran status, age, or any other characteristic protected by applicable law. This is done through ensuring a diverse, equitable and inclusive environment which creates a culture of care allowing our staff, members, and volunteers to celebrate unique perspectives and experiences.

As members of the AOII staff team we strive to Inspire Ambition by operating simultaneously with our Culture Principles through the guidance of the AOII Ends.

Why the Assistant Director of Digital Experience of AOII:

As the Assistant Director of Digital Experience for AOII, you will be a vital member in the Communications Department by creating strategy for and managing the Fraternity’s website, special project websites and collegiate/alumnae chapter websites, and other AOII initiatives and goals to foster a positive experience for all who engage with AOII online.

Reports to:

• Director of Communications

Essential Duties or Functions:

• Oversee regular website updates, including content changes, layout adjustments, and multimedia integration through WordPress

• Perform routine website maintenance to ensure optimal site performance and accessibility across various devices and browsers

• Monitor and troubleshoot technical issues of the website

• Implement SEO best practices across site content

• Work collaboratively with other Communications Department staff to analyze engagement of AOII website, social media sites and email marketing campaigns using analytics and tracking tools

• Create project-specific microsites and web pages as needed

• Work with the Director of Communications and Assistant Director of Graphic Design to ensure brand accuracy across sites

• Publish AOII news content as provided on the AOII website blog

• Work with collegiate officers and chapters as needed to provide coaching and strategies to improve their PR/Communications through regular web maintenance of their sites

• Monitor AOII’s online presence through Google Analytics to track stories, etc., and ensures that the necessary parties are aware of posts as needed

• Collaborate with and support other departments with web-based needs on other content management systems used by AOII

• Manage the mobile app experience for AOII events

• Manage and monitor AOII-controlled Facebook pages

• Collaborate with the Communications team on public relations initiatives, strategic marketing initiatives, and other communications projects as assigned.

• Serve on the Communications team to support AOII in any related duties required or requested by the Executive Director or Assistant Executive Director

• Member of the Fraternity Communications Association (FCA)

Assistant Director of Digital Experience must be able to demonstrate:

• Active listening and problem-solving skills

• Strong interpersonal skills, including the ability to easily engage others in positive dialogue one-on-one or in a group setting, and at many different levels

• High-level of emotional intelligence

• Skills at prioritizing duties, working under time constraints, handling multiple tasks, and able to direct others to execute shared plans and goals

• Strong written and verbal communication skills

• Strong organizational skills

• Ability to maintain confidentiality

• Ability to think and act independently and the ability to work individually or as a member of a team

• Ability to organize and allocate both human and financial resources

Required Qualifications:

• Bachelor’s degree in a related field

• Ability to effectively read, write, and speak the English language

• Physical mobility and dexterity to transport files and operate general office equipment (telephone, fax, copier, computer, etc.)

• Experience in the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

• Proficiency in WordPress

• Experience with Google Analytics and Meta Analytics

• Must be able to work evening and weekend functions as necessary

• Must be able to travel as needed

• Membership in a Fraternity/Sorority preferred

• Experience with Salesforce Marketing Cloud, Pardot or other email marketing software platforms preferred

• Two to four years of relevant experience preferred

Working Conditions:

• Office setting based in Brentwood, TN, remote work capable

• Prolonged periods of sitting at a desk working on the computer

• Must be able to lift up-to 15 pounds at times

Salary Range:

• $52,000 - $58,000

Other Duties:

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

AOII is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. Reasonable accommodations are available.