The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.
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Ensure contract deliverables are met.
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Responsible for successful client relations
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Act as the primary liaison between Admiral and the client representatives.
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Ensure accounts are managed efficiently and profitably.
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Assure site employees are properly trained.
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Manage the payroll process. Enter payroll is BOETA (if applicable).
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Maintain appropriate account files (i.e. personnel, operations and training)
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Address disciplinary problems and work with HR to investigate any issues.
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Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
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Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
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Assists with the staffing of all post to ensure complete coverage.
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Responsible for scheduling officers and filling vacant posts.
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Conduct inspections of officers, appearances, licenses and uniforms.
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Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
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Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
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Review Post orders and make recommendations for changes to senior management.
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Other duties as assigned.
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Must be flexible as position is on call 24 hours a day, seven days a week.
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Must have attended and successfully passed Admiral Leadership training.
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Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for ½ of the experience qualification.
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Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
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Exceptional customer service skills
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Must be able to multitask
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Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs
Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V
VA # 11-1017