Assistant E-Commerce Manager

About Hamee US Corp (www.hamee.com)
Hamee is a group company that has offices in Korea, US, China, and Japan (HQ). Hamee US Corp is the leading global manufacturer of licensed tech accessories (iPhone case, Phone strap and more), toys (Squishy) and musical instruments (Otamatone). Hamee US Corp partners with the world's top license brands (Hello Kitty, Pusheen, Peanuts, Line Friends, Naruto, Moomin, Spy x Family and more) to bring fun and creative products to the market with our own Hamee, Hamee Tech, SquiSHU, Patchworks, and iFace bands. Since our founding, we at Hamee US Corp have prided ourselves in being able to introduce Japanese toy and accessory trends via a variety of fun, unique, and creative items to the US market and around the world.

Key Responsibilities

Team Leadership & Operations

• Team Supervision: Support and provide guidance to E-Commerce Associates, ensuring daily tasks align with overall department objectives.
• Customer Excellence: Ensure top-tier customer service and prompt resolution of marketplace issues or customer inquiries.
• Market Intelligence: Stay at the forefront of the market by researching industry trends, customer behaviors, and competitive activities to drive innovation.

Strategic Marketplace Growth & Management

• Storefront Optimization: Lead the optimization of Amazon and Walmart storefronts to maximize conversion rates and organic rankings.
• Product Listing Excellence: Manage and optimize product listings, conducting deep-dive keyword research to ensure maximum visibility and sales.
• Platform Expansion: Identify and launch growth opportunities on additional platforms (e.g., eBay, Macy’s, Target+, or TikTok Shop).
• Campaign Planning: Develop seasonal promotional calendars and coordinate large-scale sales events (Prime Day, Black Friday, etc.).
• Performance Tracking: Continuously track, analyze, and optimize campaign performance to identify trends and provide actionable recommendations.

Advanced Advertising & SEO

• PPC Strategy & Execution: Oversee high-level advertising strategy and manage day-to-day campaigns on Amazon. Manage budgets to hit specific ROAS and ACoS targets.
• SEO Implementation: Direct and implement SEO strategies to improve organic search rankings and drive traffic to both marketplaces and the company website.
• Marketing Collaboration: Partner with the marketing team to refine ad campaigns and innovate the reporting process for better transparency and results.

Sales Analysis & Financial Reporting

• Data-Driven Strategy: Analyze sales data to identify revenue and profitability opportunities; present regular reports on performance and key metrics to senior leadership.
• Weekly/Monthly Reporting: Maintain and update comprehensive tracking reports for sales, product performance, and returns.
• Senior Management Liaison: Assist the Senior Manager in developing long-term strategies and executing high-level business goals.

Advanced FBA, Logistics & Inventory

• FBA Planning: Develop and execute comprehensive FBA shipment plans to ensure optimal stock levels and zero “out-of-stock” scenarios.
• Inventory Coordination: Monitor inventory levels and work closely with the fulfillment team to ensure accurate order fulfillment across all channels.
• Cost & Reconciliation: Monitor FBA storage fees and inbound shipping costs. Audit FBA shipments to identify lost/damaged inventory and manage the reimbursement process.

Requirements

• Experience: 4+ years of experience in e-commerce, with expert-level knowledge of Amazon Seller Central and Walmart Marketplace.
• FBA Expertise: Proven track record in FBA shipment creation, inventory replenishment, and cost-effective logistics management.
• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Technical Skills: Expert proficiency in Google Workspace (specifically advanced Google Sheets/data analysis) and e-commerce SEO tools.
• Leadership Qualities: Strong communication skills with the ability to lead a team and collaborate effectively with senior management.
• Detail-Oriented: Exceptional organizational skills with a focus on cost management and data accuracy.

Job Type: Full-time

Pay: $25.00 - $34.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person