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ASSISTANT EXECUTIVE HOUSEKEEPER

Saudi Arabia

Summary

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing the daily operations of the housekeeping department. This includes supervising housekeeping staff, maintaining cleanliness and hygiene standards in guest rooms and public areas, and ensuring excellent guest service. The role ensures that all cleaning and maintenance tasks are completed efficiently and up to brand and safety standards.

KEY RESPONSIBILITIES:
Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues.

As Assistant Executive Housekeeper, you will need to:

Strategy and Planning

The Assistant Executive Housekeeper to be handle all HK operation- Rooms and Public areas. Build good connection to all the department. Support to EHK for budget, HK project, Elevate the housekeeping standard and performance to track each and every team member.

Supervision & Leadership:

Assist in managing housekeeping team including room attendants, public area attendants, and laundry staff.
Provide training, support, and performance feedback.
Ensure daily shift briefings and task assignments are clear and followed.

Operational Oversight:

Inspect guest rooms and public areas for cleanliness, order, and maintenance.
Maintain housekeeping supplies and inventories.
Coordinate with other departments such as Front Office and Engineering.

Administrative Duties:

Assist with scheduling staff and maintaining payroll records.
Help manage departmental budgets and cost control.
Prepare reports on room status, lost and found, and maintenance issues.

Quality & Compliance:

Ensure adherence to hygiene, safety, and sanitation standards.
Participate in quality audits and implement corrective actions.
Support sustainability practices where applicable.

Guest Satisfaction:

Respond to guest complaints and special requests promptly and professionally.
Ensure room preparation aligns with guest expectations and hotel standards.

Qualifications

QUALIFICATIONS:

Education:

Diploma or degree in Hospitality Management or related field preferred.

Experience:

o 2–4 years of housekeeping experience in a supervisory role.
o Experience in a hotel or resort setting strongly preferred.

Skills:

o Strong leadership and interpersonal skills.
o Good communication in English (additional languages are a plus).
o Knowledge of housekeeping systems and property management software.
o Attention to detail, organizational and time-management skills.
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PHYSICAL DEMANDS (IF ANY):

Requires extended periods of walking, standing, bending, and stair climbing throughout the shift.
Ability to lift or carry items up to 25 kg as needed.
Flexibility to work varied shifts, including weekends, holidays, and evenings.

WORK ENVIRONMENT:

Primarily indoors in a hotel/resort environment.
May involve working in guest rooms, corridors, laundry areas, and outdoor spaces (e.g., balconies).
Shift work, including weekends, holidays, and possible night shifts.
Fast-paced and physically active environment with a focus on mindfulness, attention to detail, and environmental sustainability.

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