Assistant Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Facility Management Expertise

Description: Deep understanding of building systems, maintenance protocols, and industry standards.

Workplace Demonstration:
Conducting regular building inspections and identifying potential issues before they become critical
Coordinating complex maintenance schedules across multiple systems
Understanding energy efficiency standards and implementing cost-saving measures
Managing compliance with building codes and safety regulations

Vendor and Contractor Management

Description: Ability to effectively select, manage, and evaluate external service providers while ensuring quality delivery and cost optimization.

Workplace Demonstration:
Negotiating service and maintaining vendor relationships
Coordinating multiple contractors during operations
Implementing vendor performance scorecards and regular reviews
Managing emergency response protocols with external providers

Financial Acumen and Budget Management

Description: Strong capability in budget planning, cost control, and financial analysis specific to facility operations.

Workplace Demonstration:
Supporting in annual facility budgets and tracking variances
Conducting cost-benefit analyses for major equipment replacements
Implementing preventive maintenance programs to reduce long-term costs
Managing capital expenditure projects within approved budgets

Client Relationship Management

Description: Excellence in building and maintaining relationships with internal and external clients, understanding their needs, and delivering exceptional service.

Workplace Demonstration:
Conducting regular client satisfaction surveys and acting on feedback
Proactively communicating facility updates and potential disruptions
Customizing services to meet specific client requirements
Resolving client concerns quickly and professionally

Project Management
Managing office relocations or renovations from planning to completion
Coordinating multiple stakeholders during construction projects
Implementing new facility management systems or technologies
Leading sustainability initiatives across multiple locations

Emergency Response and Risk Management

Description: Capability to assess risks, develop contingency plans, and respond effectively to facility emergencies.

Workplace Demonstration:
Developing and testing emergency evacuation procedures
Managing facility response during natural disasters or security threats
Conducting risk assessments and implementing mitigation strategies
Coordinating with local emergency services and authorities

Leadership and Team Management

Description: Strong leadership skills to motivate facility teams, develop talent, and drive performance excellence.

Workplace Demonstration:
Leading cross-functional teams during major facility projects
Developing team members through training and mentoring programs
Managing performance and conducting effective team meetings
Fostering a culture of safety and continuous improvement
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.