Assist in sourcing and overseeing contracts and service providers for Hard FM
- Prepare / review scope of work documents for procurement of various services and goods whether minor or major in nature
- Analyze bids from contractors for repairs, renovations, and maintenance. Evaluate KPI s and SLA s of the contractors/Suppliers
- Assist in routine inspection and basic troubleshooting of MEP, HVAC, and BMS systems
- Manage and supervise the TFM company, contractors and service providers to ensure timely and efficient service delivery across all FM services
- Based on site visits and inspection of assets should advise on measures/ideas to improve the efficiency and cost-effectiveness of the facility
- Support in managing AMC contractors
- Track KPIs/SLA compliance of TFM and AMC
- Review and approve permits and Fit-out requests technically
- Review all handover documents of Expansion projects from Real Estate team
- Assist with utility consumption tracking, budgeting data, and weekly reporting
- Coordinate FM support for all events hosted at DEC, ensuring readiness of MEP systems, rapid response capability, and post-event evaluations
- Ensuring that basic facilities are well-maintained and that the Service Providers are conducting proactive maintenance and implementing a predictive, reactive, or preventive maintenance approach
- Prepare and present monthly performance reports, including contractor KPIs, SLA compliance, cost analysis, and improvement plans
- Conduct regular site inspections to preserve and enhance the physical condition of the property ensuring values are maximized, asset value is preserved and risk is minimized
- Provide evaluations and reporting for use in decision making on contractor compliance, performance and quality
- Raise non-compliance reports (NCRs) as required
- Review the training plans for all FM staffs. Develop staff development programs such as skills enhancement trainings and sessions
- Monitor and manage the FM Service provider and other output-based service contractor s performance related to Workforce Management and staff competence
- Desk oriented
- Frequent visit to sites assigned will be required as and when required
- May visit local authorities offices for applications and inquiries