Assistant General Manager

Exp: 10 years to 14 years

1. HR Operations & Compliance

- Manage and streamline day-to-day HR operations to ensure accuracy and efficiency.

- Ensure compliance with statutory and regulatory requirements across labor laws, social security, and internal audits.

- Partner with legal and compliance teams to mitigate risks and strengthen governance frameworks.

2. Benefits Administration

- Design, implement, and manage employee benefits programs (insurance, leave policies, retirement plans, wellness initiatives).

- Benchmark benefits against industry practices to ensure competitiveness and cost efficiency.

- Drive effective employee communication and adoption of benefits programs.

3. Data & Analytics

- Build and maintain HR dashboards for leadership visibility on key workforce metrics (attrition, cost, headcount, productivity).

- Conduct workforce analysis to identify trends and provide actionable insights for business leaders.

- Use analytics to drive continuous improvement in HR operations and workforce planning

4. HR Technology & Process Excellence

- Lead implementation, adoption, and optimization of HR technology platforms (HRIS, payroll systems, benefits portals, employee experience tools).

- Drive automation and digitalization of HR processes to improve efficiency and employee experience.

- Stay updated on emerging HR tech trends to recommend tools and solutions that align with business priorities.

5. Stakeholder Management

- Collaborate with business and functional leaders to ensure alignment of HR operations with organizational goals.

- Act as a trusted partner for employees and managers, addressing escalations and driving service excellence

6. People Leadership

- Lead, mentor, and develop the existing team.

- Build capabilities within the team around compliance, tech, and analytics.