Assistant HR Manager

Job Summary

The Assistant HR Manager supports the HR function with a strong focus on employee relations, workplace culture, and engagement initiatives. This role ensures a professional, respectful, and compliant work environment by addressing employee concerns, supporting management, and helping maintain positive communication across all levels of the organization.

The position requires confidence, discretion, and the ability to uphold company policies with both employees and management when necessary.

Key Responsibilities:

Employee Relations

• Act as a point of contact for employee concerns, grievances, and workplace issues.
• Conduct investigations and support resolution of conflicts professionally and fairly.
• Ensure company policies and code of conduct are followed by all staff.
• Provide guidance to supervisors and managers on handling employee matters.
• Maintain confidentiality and professionalism at all times.
• Monitor attendance, conduct, and workplace behaviour trends.
• Prepare reports related to employee relations and engagement.
• Support disciplinary processes and documentation when required.

Workplace Environment & Engagement

• Plan and coordinate employee engagement activities and events.
• Support initiatives that improve morale, teamwork, and communication.
• Gather employee feedback and help implement improvement actions.
• Promote a positive and respectful workplace culture.

Compliance & Professional Standards

• Ensure fair and consistent application of company policies.
• Maintain ethical HR practices and impartial decision-making.
• Address issues objectively regardless of employee level or position.

Required Skills & Competencies

• Strong communication and conflict-resolution skills.
• Ability to remain neutral and professional in sensitive situations.
• Confidence to address issues respectfully with staff and management.
• High level of discretion and confidentiality.
• Strong organizational and planning abilities.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 3–5 years of HR experience (employee relations experience preferred)
• Knowledge of labour practices and workplace policies.

Personal Attributes

• Firm but fair
• Approachable and trustworthy
• Professional presence
• Emotionally intelligent