Assistant Manager

Key Responsibilities

Data Analytics & Reporting

• Collect, clean, and analyze data from multiple sources to generate actionable business insights.
• Design, develop, and maintain dashboards to monitor KPIs, performance metrics, CX indicators, and resource utilization.
• Perform trend analysis, root cause analysis, forecasting, and scenario modeling to support strategic planning.
• Prepare MIS reports and periodic performance summaries for leadership and business stakeholders.
• Partner with stakeholders to identify reporting requirements and deliver accurate, timely, and relevant insights.
  
  

Business Insights & Presentation (PPT Preparation)

• Develop high-impact PowerPoint presentations for leadership reviews, business updates, and client/stakeholder discussions.
• Translate analytical findings into clear business narratives, visual storytelling, and executive summaries.
• Create structured decks covering business insights, performance trends, forecasts, and CX analysis.
• Ensure presentations are data-accurate, visually consistent, and aligned with business objectives.
  
  

Stakeholder Management

• Collaborate with cross-functional teams, project managers, and leadership to support informed decision-making.
• Communicate insights and recommendations effectively to both technical and non-technical audiences.