Job Purpose:
To support the development and execution of Zong’s brand and communication strategy by assisting in planning, coordinating, and delivering integrated marketing initiatives across digital, ATL, BTL, and on-ground platforms. The role ensures brand consistency, timely execution, and effective coordination with internal stakeholders and external agencies to drive brand visibility, engagement, and business impact.
Job Responsibilities:
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Support the annual brand strategy and communication planning process, including development of yearly brand roadmaps, campaign calendars, and thematic priorities aligned with Zong’s business objectives.
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Lead execution of competitive intelligence and market monitoring, tracking competitor campaigns, offers, and communication strategies, and support development of counter-campaigns and rapid response plans to protect and grow brand share.
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Manage end-to-end execution of brand campaigns across ATL, digital, social, and on-ground platforms, ensuring delivery against strategic objectives, timelines, and quality benchmarks.
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Own day-to-day coordination with creative, digital, media, PR, and activation agencies, including briefing, review cycles, feedback consolidation, and final approvals.
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Ensure strict brand governance and consistency, with all communication aligned to Zong brand guidelines and approved messaging frameworks.
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Support budget planning, cost optimization, and financial tracking for brand initiatives, ensuring spend remains within approved budgets.
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Handle invoicing processes end-to-end, including verification of deliverables, validation against POs and SOWs, coordination with Procurement and Finance, and timely submission for payment.
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Manage taxation and financial documentation, including review of tax invoices, withholding tax implications, supporting documents, and compliance with internal audit and regulatory requirements.
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Maintain detailed campaign documentation, including scopes, approvals, POs, invoices, proofs of execution, and post-campaign reports, ensuring audit readiness at all times.
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Work closely with internal stakeholders (Digital, CRM, Product, Sales, Finance, Procurement) to ensure alignment, accuracy, and timely execution of brand initiatives.
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Support post-campaign analysis and reporting, drawing insights to inform future strategy, optimizations, and counter-competitive actions.
Eligibility Criteria (Education, Knowledge, Experience and Skills):
Education:
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Must have Bachelor’s degree preferably in Marketing, Business Administration, Mass Communication, or relevant degree.
Work Experience:
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Should have preferably 3–5 years of relevant experience in brand management or integrated marketing communications.
Skills – Generic:
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Strong stakeholder management and influence skills, with the ability to align diverse internal teams and external partners under conflicting priorities.
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High level of ownership and accountability, with the ability to independently drive tasks to closure without constant supervision.
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Excellent decision-making and judgment in fast-paced environments, including handling ambiguity and competing demands.
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Strong written and verbal communication, with the ability to present clear, structured updates to senior stakeholders.
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Strong problem-solving mindset, with the ability to identify risks early and proactively propose solutions.
Skills – Job Specific:
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Strong capability in brand strategy support and annual planning, including translating business objectives into structured communication roadmaps and campaign frameworks.
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Proven ability to conduct competitive analysis and market intelligence, assess competitor positioning, offers, and communication, and support development of effective counter-campaign strategies.
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Advanced understanding of integrated marketing communications, with hands-on exposure to ATL, digital, social, on-ground activations, and sponsorships.
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Solid command over digital marketing ecosystems, including content strategy, platform dynamics, performance KPIs, and optimization levers.
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High proficiency in agency management, including drafting detailed briefs, challenging creative output, managing revisions, and enforcing timelines and quality standards.
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Strong financial acumen, with hands-on experience in budget tracking, cost control, invoicing, and financial reconciliations. Working knowledge of procurement, taxation, and compliance processes, including validation of tax invoices, withholding tax requirements, and audit documentation.
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Strong analytical skills to interpret campaign performance, extract insights, and apply learnings to future strategy and competitive responses.