Assistant Manager, Housekeeping - FIVE Palm Jumeirah

Assistant Manager, Housekeeping - FIVE Palm Jumeirah

Dubai, United Arab Emirates Posted on 02/19/2026

Are You Ready for a Daring Challengewith The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotelsand Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standardacross the Industry.

Join the FIVE Tribe - and Get Ready toMake Waves.

The Candidate

A Driven Self-Starter, you have ExcellentCommunication, Leadership and Organisational Skills. As an Astute Creative andCritical Thinker, you can Conceptualise and Implement Innovative Solutions in aFast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye andYou Execute Tasks Proactively with Precision and Finesse. A 'Can-Do!' AttitudeCoupled with An Inherent Flair for Taking Ownership Makes You a HighlyMotivated Go-Getter.

Your Outgoing and Approachable Nature enables you toSeamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring thatTheir and Your Journey at FIVE is nothing short of Sensational. Joining our Housekeeping Team as an AssistantManager, Housekeeping will Empower you to deliver Exceptional Experiencesacross our award-winning Lifestyle Destinations. Jump on Board and Unlock yourPotential in a Buzzing Environment that will take your Career to New Heights!

What We're Looking For

• Aminimum of 3 years of Managerial Experience in a Luxury Hotel environment inthe UAE.
  
• High School Diploma or equivalentQualification, with a preference for additional certifications or training inHospitality Management or Housekeeping Expertise.
  
• Knowledge and experience with Forbesand/or Leading Quality Assurance (LQA) Standards is advantageous.
  
• Computerliteracy, with a mastery of Word, Excel, and Outlook, while possessing anexceptional knowledge of Hotel PMS, specifically Opera.
  
• Strongunderstanding of Industry Regulations is beneficial.
  
• AProactive Nature, coupled with a meticulous Eye for Detail, ensuring everyaspect of the Operation is curated to perfection.
  
• Excellent communication and interpersonalskills, leveragingstrong verbal and written skills to engage effectively with guests, FIVE TribeMembers, and stakeholders.
  
• Next-LevelOrganisational and Supervisory skills, effectively leading and inspiring theFIVE Tribe to New Heights.
  
• Findcreative solutions and take ownership of all duties and tasks assigned, whileensuring an unparalleled Journey at FIVE.
  
• Skillsin Improving Customer Satisfaction and Driving Profitability, showcasing acommitment to Industry-Leading Standards.
  
• 'FIVE-Styled' Visionary thinking by finding creative solutions, whiletaking Ownership for all duties and tasks assigned.
  
• Impeccablecommunication skills, both verbal and written, with fluency in English.Additional languages are a Plus.
  
• Ahands-on attitude, fuelled by a 'Can-Do!' Spirit.
  

KeyResponsibilities

• Oversees theAdministration and Management of FIVE's award-winning Housekeeping Operationswith a 'FIVE-Styled' Approach.
  
• Ensures theHighest Level of Guest Service through the application of FIVE's StandardOperating Policies, delivering sensational Experiences that ExceedExpectations.
  
• Manages theHousekeeping Operations with a next-level Approach, supporting the HousekeepingManager through facilitating Guest Interactions, handling and resolvingcomplaints, and upholding industry-leading Cleanliness Standards.
  
• Audits andTrains the Housekeeping Team meticulously on Cleaning and Hygiene standards,fostering a 'FIVE-Star' environment.
  
• Acts as aliaison to Coordinate the Efforts of Housekeeping, Engineering, Front Office,and Laundry to foster cohesive Teamwork.
  
• Documentsand resolves issues swiftly in collaboration with the Front Desk to uncover anyDiscrepancies.
  
• Provides theHighest Quality of Service to Guests at all times, anticipating and exceedingGuest Expectations by Setting the Gold Standard in the industry.
  
• InspectsGuest rooms, public areas, pool, etc. after thoroughly being cleaned by theHousekeeper to uphold FIVE's Standards of Cleanliness.
  
• Runs soldroom Reports, verifies room status, determines discrepant rooms, prioritisesroom cleaning, and Updates the status of departing Guests' rooms seamlessly,fostering efficient Communication across Departments.
  
• Prepares,distributes, and Communicates Changes in Room Assignments with a sensationalAttitude.
  
• Communicatesissues to the next shift with Enthusiasm and completes any Required Paperworkwith a remarkable Attention to Detail.
  
• AssistsManagement in hiring, training, scheduling, evaluating, counseling, anddisciplining other 'FIVERs', while motivating and coaching the FIVE Tribetowards boundary-breaking Success.
  
• FollowsFIVE's Safety and Security Policies and Procedures, Reporting any maintenanceproblems, safety hazards, accidents, or injuries immediately.
  
• Completesall required Safety Training and Certifications with a 'Can-Do!' attitude.
  
• Maintains atop-notch Personal Appearance and clean Uniform, ensuring a Professional andInsta-Perfect Look.
  
• Maintainsthe Confidentiality of Proprietary Information and protects Company Assets withutmost Dedication.
  
• AssistsManagement in maintaining the financial expenses every month, providingvaluable Insights to increase Profit.
  
• ConductsMonthly Inventories with 'FIVE-Styled' Precision.
  
• Embraces being a great Team Player and a Motivator, elevating the 'Vibeat FIVE' to new heights.
  

The Team

'FIVERs' are Cultured yet Chic, Confidentyet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct 'Vibe at FIVE' andapply it to create Insta-Perfect Experiences for our Guests that keeps them ComingBack for More. If you Dream of being surrounded by Like-Minded Individuals whoshare your Passion for Delivering Unforgettable Moments that last a Lifetime - then Look No Further and Unleash your Next-Level Potential.

FIVE is a leader in Sustainable LuxuryLiving and Hospitality, with its UAE-based Destinations being the first andonly Hotels in the UAE to obtain the International Renewable EnergyCertificates (I-REC) for achieving 100% renewable electricity for 2022. Thecompany's Science-Meets-Styled 'Sustainable Indulgence' Ethos has led to acompletely LEED Platinum-certified operational hospitality portfolio. FIVE PalmJumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved animpressive 84 Points under LEED v4's BD+C and ID+C rating system, making it oneof just five hotels worldwide to receive Platinum Certification. FIVEillustrates its Commitment to making 'Sustainability without Compromise onLuxury Living' central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum(BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scopeof Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70nationalities across its over 1500 'FIVERs'. FIVE is Committed to Hiring a Diverseand Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVEdoes not discriminate based on disability, race, age, sex, gender, sexualorientation, ethnicity, religion or belief, nationality, marital status, or anyother basis protected under national or local laws. Ranked 10th on the GreatWorkplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is morethan a group of people working together - it is a Family bonded by common Valuesand Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels andResorts

FIVE Hotels and Resorts prides itselfon being Disruptively Different and Daringly Unique. Our Growing Portfolio of LavishDestinations are the epitome of Glamour and Experiential Luxury, and currentlyconsists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVELUXE. Joining our Exceptional FIVE Tribe means you are part of a team whoBreaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE'saward-winning Hotels, Dining Concepts, and 360-Degree Immersive NightlifeVenues. As part of the Accomplished FIVE Tribe, you will be part of a group ofHigh Achievers who Fearlessly Challenge Conventions on a Global Stage.

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