Assistant Manager Human Resources

Home Centre Landmark group - Assistant Manager - Human Resources - Dubai, UAE

The Assistant Manager - Human Resources is a generalist role with a strong operational core sitting within Home Centre's People & Culture team. The role covers four areas: HR operations and compliance, manpower planning and corporate recruitment, HR project coordination, and employee engagement and relations. This is a role for someone who moves easily between a headcount tracker and a listening circle - bringing the same level of ownership to transactional HR as to people-facing work. In a lean team, execution matters as much as intent, and this role is expected to deliver across all four areas with consistency and care. Reports to the Senior Manager - Human Resources, based at the corporate office with travel across locations as required.

KEY RESPONSIBILITIES & RESULT AREAS Employee Engagement & Relations

• Drive engagement initiatives for the concept population - activities, cultural events, recognition moments, and team building programmes. Coordinate end to end logistics, manage vendor partnerships where applicable, and measure impact through participation and feedback data.
• Organize and facilitate HR connect sessions, focus group discussions, and pulse check conversations across concept and concept teams. Ensure insights are captured, actioned, and communicated back to employees and leadership.
• Plan and execute employee events - managing end to end logistics, content coordination, employee communications, and post event follow up.
• Lead Recognition program end to end (including nomination, felicitation, reporting) across all GCC countries while closely liaising with business and HR stakeholders.
• Support in managing employee performance and check ins along with business managers.
• Conduct structured exit interviews to capture departure insights and identify retention risks.

Reporting & Analytics

• Maintain the live headcount plan for the concept function - tracking approved positions, vacancies, pipeline status, and attrition projections to ensure the plan reflects both current reality and forward business needs.
• Prepare quarterly manpower summaries covering headcount movement, open roles, time to fill, and offer to join ratios.
• Analyse attrition data on a quarterly basis to identify trends by function, band, and level.
• Benchmark external practices and support team in designing and executing world class people practices.

HR Project Management

• Own the coordination and execution of HR projects and initiatives - from scoping and planning through to delivery and closure. Manage timelines, track actions, and ensure cross functional dependencies are flagged and resolved in advance.
• Maintain the HR activity calendar for the concept population. Draft and publish HR communications policy updates, process changes, reminders in a clear, professional, and timely manner.

HR Operations

• Own and execute core HR transactions for the concept population - contracts, letters, HRMS updates, probation tracking. Ensure data accuracy and policy adherence across all records.

Maintain and audit HR systems data on a regular basis. Generate standard and ad hoc HR reports - headcount, tenure, movement, attrition - and flag anomalies to the HR Manager. Own the weekly/monthly HR dashboard for the concept population.

Skills & Competencies HR Operations & Systems

• Strong command of end to end HR operations - contracts, HRMS, compliance and audit readiness.
• Proficiency in HR data management and reporting; ability to build and maintain dashboards and trackers.
• High accuracy and attention to detail in all documentation and record keeping.

Project Management & Execution

• Structured project management approach - able to plan, track, and close HR initiatives on time and to brief.
• Skilled at building and maintaining SOPs, process maps, and HR communication materials.
• Comfortable managing multiple workstreams simultaneously with a high degree of ownership.

Engagement & Employee Relations

• Proven ability to design and deliver engagement programmes that resonate with diverse, professional workforces.
• Skilled facilitator of focus groups, HR connects, and townhall format sessions.
• Sound understanding of employee relations, grievance handling, and conflict resolution.
• Experience in attrition analysis and presenting data driven ER insights to leadership.

Communication & Collaboration

• Excellent written and verbal communication in English; strong ability to draft HR communications and reports.
• Collaborative, stakeholder oriented approach with the ability to influence across functions.
• Sensitivity to cultural nuances and ability to build trust with a multicultural workforce across the GCC.

Knowledge & Experience Education

Master's degree/MBA with specialization in HR from a reputed university.

Job Experience and Core Competencies

• 6 - 8 years of proven experience in a similar role, preferably in retail industry in a fast paced retail environment.
• Strong understanding of HR best practices and business operations.
• Ability to build strong relationships and influence stakeholders at all levels.
• Comfortable working in a fast paced, dynamic environment with a high degree of autonomy.
• Passionate to enhance people's experience.
• Demonstrated ability to lead and inspire a team, fostering a positive and collaborative work environment.
• Excellent communication and interpersonal skills, with the ability to effectively present and articulate concepts and ideas.
• Strong project management and time management skills, with the ability to prioritize, meet tight deadlines and eye for detail.