Assistant Manager - Key Accounts (Waste Management)

Job Summary

We are seeking a highly motivated and experienced Assistant Manager - Key Accounts to join our waste management operations team. The ideal candidate will have a proven track record in managing operations, building client relationships, and improving process efficiency. This role involves ensuring the effective execution of waste collection, disposal, and related operations while maintaining high client satisfaction levels and operational excellence.

Key Responsibilities

Client Relationship Management

• Act as the primary point of contact for key clients, ensuring their needs are met with high-quality service.
• Develop and maintain strong client relationships to enhance customer satisfaction and retention.
• Address and resolve client concerns promptly and professionally.

Operational Oversight

• Develop and implement operational strategies to improve service efficiency and reduce costs.
• Oversee route optimization, resource utilization, and waste collection/disposal schedules to maximize operational effectiveness.
• Supervise and coordinate work plans for field teams, ensuring compliance with project requirements and company standards.
• Monitor and report on project performance, identifying areas for improvement and implementing corrective actions where needed.

Team Leadership

• Organize, distribute, and supervise tasks among team members to ensure timely and efficient operations.
• Conduct regular performance assessments of team members and identify training needs to enhance skills and productivity.
• Foster a positive and collaborative work environment, motivating the team to achieve organizational goals.

Reporting and Documentation

• Prepare and submit weekly and monthly reports on operational metrics, incidents, and resource usage.
• Maintain accurate records of employee time sheets, material requests, and operational expenses.
• Ensure compliance with health, safety, and environmental regulations and report incidents promptly.

Budget and Resource Management

• Manage and control operational budgets, including petty cash, ensuring expenditures are within approved limits.
• Prepare material and equipment requests in advance and coordinate with procurement teams for timely availability.

Requirements

Education and Certifications

• Bachelor's degree in operations management, Environmental Science, Business Administration, or a related field.
• Diploma or certifications in waste management, health & safety, or transport operations are an advantage.

Experience

• Minimum of 8–12 years of experience in waste management operations or a similar industry, with at least 3 years in a leadership role.
• Proven expertise in client management, route optimization, and resource planning.

Skills

• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in route planning, scheduling, and operational reporting tools.
• Knowledge of health, safety, and environmental regulations in the waste management sector.
• Ability to work under pressure, manage multiple priorities, and meet deadlines.

Other Requirements

• Valid driving license for Qatar.
• Fluency in English and Arabic, Hindi.

What We Offer

• Competitive salary.
• Opportunities for career development.
• A collaborative and supportive work environment.

APPLICANTS SHALL BE AVAILABLE IN QATAR WITH NOC AND READY TO JOIN IMMEDIATELY

Job Types: Full-time, Permanent

Pay: Up to QAR12,000.00 per month

Application Question(s):

• How much your Salary Expectations?
• Are you Available to join immediately?
• Do you possess these qualifications and skills?

If not, it is better not to apply for the position

Education:

• Bachelor's (Required)

Experience:

• assistant manager for waste management company: 7 years (Required)

Language:

• Bilingual (Arabic and English) (Required)