Assistant Manager - Learning & Development

Job Purpose:

The role acts as the Single Point of Contact (SPOC) for end-to-end learning coordination, LMS administration, training delivery support, and accurate, audit-compliant training MIS, in line with statutory, regulatory, and internal audit requirements.

The position requires a deep understanding of organizational training needs and employee development goals across Mumbai and supporting locations, and effective coordination with site-level L&D SPOCs to ensure consistent execution, data integrity, and audit readiness of learning processes.

Key Responsibilities:

1. Learning Coordination & Program Management

• Coordinate annual training calendar execution across plants, functions, and levels
• Manage training nominations, attendance, logistics, and vendor coordination
• Ensure timely completion of mandatory, technical, behavioral, and statutory trainings

2. Learning Management System (LMS) Administration

• Administer LMS end-to-end (user creation, course mapping, completion tracking)
• Upload training content, assessments, feedback forms, and certifications
• Ensure real-time data accuracy and system integrity for audit readiness

3. Content Creation & Training Support

• Develop and curate training content (PPTs, workbooks, e-learning modules, SOP-based training material)
• Customize content aligned to business, quality, safety, and compliance needs
• Support faculty/trainers during classroom, virtual, and on-the-job trainings

4. Training Delivery & Facilitation

• Deliver internal training programs (induction, behavioral, compliance, process training)
• Facilitate assessments, feedback collection, and learning effectiveness evaluation
• Support train-the-trainer initiatives and knowledge transfer programs

5. Training MIS & Audit Compliance

• Compile, validate, and present accurate training MIS (monthly, quarterly, annual)
• Maintain 100% audit-ready documentation, including:
• Training calendar & plans
• Attendance sheets & completion reports
• Training content & assessments
• Feedback & effectiveness records
• Preparation of Audit documentation, understanding schedule, coordination with internal and external stakeholders
• Revision of JD and competency mapping forms basis job rotation, transfer, new joinees, etc.
• Periodic updating of QMS site documents with revised SOP, MOC, RAM, etc.
• Provide complete, structured data and supporting documents to auditors (API / ISO / internal audits)

6. Stakeholder & Governance Support

• Coordinate with HRBPs, plant HR, functional heads, and external auditors
• Support Lead – Talent Management with dashboards, insights, and review presentations
• Identify learning gaps and suggest process improvements in training governance

Education & Experience:

• Bachelor’s degree in Business Administration, or a related field.
• Master’s degree (MBA/Equivalent) preferred.
• 5+ years of experience in Training and development.
• Experience in industrial/manufacturing/infrastructure sectors preferred.

Skills & Competencies:

• Strong understanding of L&D processes and audit requirements (API/ISO)
• LMS administration and data management expertise
• High attention to detail and documentation discipline
• Training facilitation and content development skills
• Strong coordination, communication, and stakeholder management