Assistant Manager - Motors & Non-Motor Insurance

Job Summary:

The Assistant Manager – Motors & Non-Motors Insurance is responsible for supporting the underwriting, policy administration, claims coordination, and client servicing of non-life insurance products, with a primary focus on motor insurance. This role ensures operational efficiency, regulatory compliance, and high-quality customer service while assisting in business growth and team supervision.

Key Responsibilities

Underwriting & Policy Management

• Assist in underwriting general and motor insurance policies in line with company and insurer guidelines
• Prepare and review quotations, proposals, endorsements, renewals, and cancellations
• Coordinate with insurance companies for approvals, placements, and special terms

Client & Broker Servicing

• Act as a point of contact for clients, brokers, and internal stakeholders
• Provide product guidance and resolve customer inquiries in a timely manner
• Support retention initiatives and cross-selling opportunities

Claims Coordination

• Assist clients with claim notification and documentation
• Liaise with insurers, loss adjusters, and workshops to ensure smooth claim settlement
• Monitor claim progress and provide regular updates to clients and management

Operations & Compliance

• Ensure compliance with regulatory requirements and company policies
• Maintain accurate records, MIS reports, and documentation
• Support audits and internal controls

Team & Management Support

• Support the Manager in supervising daily operations and workflow
• Assist in training and mentoring junior staff
• Participate in process improvement and efficiency initiatives

Skills & Competencies

• Strong knowledge of Motor Insurance products
• Understanding of underwriting and claims processes
• Excellent communication and client-handling skills
• Strong organizational and analytical abilities
• Ability to work under pressure and meet deadlines
• Proficient in MS Office and insurance systems

Qualifications & Experience

• Bachelor’s degree in business, Finance, Insurance, or a related field
• 5-6 years of experience in Motor & Non- Motor Insurance
• Relevant insurance certifications or licenses (preferred)

Reporting To

• Manager – General & Motor Insurance

Interested applicants may send an email to reception@greenshield.ae

Thank you!

Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month

Work Location: In person