Assistant Manager - Operations

Duties & Responsibilities:

• Lead the operational activities of The Hive facilities in Islamabad, ensuring smooth day-to-day functioning.
• Oversee staffing, scheduling, and work distribution to ensure operational efficiency.
• Implement standard operating procedures (SOPs) and ensure adherence to organizational policies.
• Manage vendor relations, including negotiating contracts and ensuring compliance with service agreements.
• Coordinate with external service providers to ensure timely and quality service delivery for facility operations.
• Oversee the maintenance and servicing of generators to ensure uninterrupted power supply.
• Manage fuel arrangements, including scheduling refueling, monitoring fuel levels, and ensuring availability during power outages.
• Prepare and manage staff attendance and overtime records to ensure accurate payroll and compliance with labor laws.
• Implement attendance monitoring systems and address any discrepancies.
• Maintain check and balance of inventory levels for operational supplies and equipment.
• Conduct regular audits to ensure inventory accuracy and prevent stock shortages.
• Prepare and submit monthly demand forecasts to ensure the timely replenishment of supplies.
• Prepare and manage the operational budget for the city, ensuring cost control and maximization of resources.
• Monitor expenses and implement cost-saving measures without compromising on service quality.
• Lead, mentor, and motivate the operations team, ensuring high levels of performance and accountability.
• Conduct regular performance reviews, providing feedback and opportunities for professional development.
• Collaborate with design and management teams to contribute insights into product design and customer experience improvements.
• Assist in planning and executing the expansion of existing facilities or the development of new locations.
• Oversee the maintenance, repair, and upkeep of facilities, ensuring they meet safety standards and customer expectations.
• Coordinate with facility managers and external contractors for any structural or technical upgrades.
• Ensure all operational activities comply with local regulations, safety standards, and organizational protocols.
• Perform routine and preventive maintenance of air conditioning (AC) systems, including inspection, cleaning, troubleshooting, and repair to ensure optimal performance and energy efficiency.
• Implement health and safety guidelines and conduct regular audits to maintain compliance.
• Prepare and present operational reports to senior management, outlining performance metrics and areas for improvement.
• Act as the liaison between city operations and the corporate headquarters, ensuring consistent communication and alignment of goals.

Requirements:

• Bachelor's degree in operations management or related field.
• Experience in management, operations, and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Experience of handling handling atleast 15k sqft facility minimum.

Job Type: Full-time

Work Location: In person