Assistant Manager - Operations

Description:

The AM - Operations will be responsible for facilitating Literacy Programmes and handling all operational problems associated to running the program effectively.

Program Operations and Implementation:

• Candidate will be responsible for implementing operational level activities as given in the Programme Activity Chart to ensure activities happen as per plan.
• Carrying out field level coordination and communication with the Area Teams and Principals to ensure smooth operations, data collection and meet timelines and deliverables

Materials Procurement and Dispatch:

• Ensure timely procurement/dispatch of program material to areas by coordinating with CDU and LPF.
• Assess material quality and submit report to line manager.
• Transportation planning and mapping with vendors for material dispatching across regions

Training & Development:

• Assist in training AC’s on Program Design and Implementation on Operational Activities
• Logistics and coordination support to programme team
• Timely process of training transportation of Sitara

Inventory control:

• Keep proper record of materials.
• Collect leftover learning material from areas and adjust inventory for next order.

Communication & Coordination:

• Follow-up with various tiers – Area and Field to ensure implementation of said activities.
• Maintain cordial relations with field staff and interact with area teams for meeting program objectives and increasing rapport with team.

Stipends Disbursement:

• Ensure on time data verification from areas to process stipends twice a year
• Data management for stipend disbursement.
• Coordination with finance team for on-time disbursement of stipends

Required Skills:

Technical Skills:

• Running program operations ensuring coordination with field teams
• Ensure strong follow-up against planned activities.
• Knowledge of conducting trainings.
• Ability to analyze data for reporting to relevant stakeholders.
• Skilled in MS Word & Excel

Soft Skills:

• Independent worker.
• Able to communicate and coordinate with relevant stakeholders.
• Able to meet deadlines and deliver under pressure.
• Represent CDU at various meetings.

Education:

Bachelors in Social Sciences or Economics.

Experience:

The required candidate should possess 2-3 years of non-profit operations experience having good expertise on procurement, coordination, Inventory control & finance related matters.