Assistant Manager Operations

About the Role

• Responsible for regional sales operational activities, which includes enabling sales force with required system information/education & training.
• Coordinate with sales leadership and assist them in furnishing and preparing all key reports that can help in day-to-day operational decision-making stuff.
• Work as a bridge between sales force and sale support teams to fill out all gaps related to communication, system & process handling.
• Prepare all daily/weekly/monthly reports and conduct all required sessions ensuring effective & accurate information.
• Responsible for regional operational team and hold a strong follow up and grip on regional level reports related to sales pulse, pipeline and revenues.
• Develop sustainable processes to prevent operational issues and always look up for permanent fixtures to avoid reoccurrence of reported operational issues.
• Carry out evaluation of company’s present operational goals and suggest ways of improving important areas and oversee operational cost, risk and audit activities.
• Develop productive, profitable and achievement-oriented working environment for employees.
• Supervise operations team to ensure operational excellence and excellent stake holder management & employee/staff services.
• Responsible for continuous improvement and carry out all corrective and preventive action items in timely manners with strong follow up and coordination.

Qualifications

• Graduation in Business Administration / Management Sciences

Required Skills

• Strong implementer and executer of continuous improvement process and should have detailed understanding on the importance of sales value chain and end to end process development and improvement.
• Must possess inspiring personality traits through excellent and effective communication, strong intrapersonal, interpersonal, Time management and leadership skills.
• Strong analytical & reporting skills is a must have skill for this position hence good experience in Microsoft excel and power point is required.
• Excellent understanding of CRMs and past experience of working on different CRMs in coordination with process & product team will be preferred.
• Minimum 5 Years of professional experience in reputable organization(s) with minimum 2 years of working experience at similar role.