Assistant Manager - Operations

1. Branch Operations & Administration

• Supervise day-to-day operations of the branch including front office, infrastructure, logistics, and facility management.

2. Academic & Faculty Coordination

• Coordinate with academic teams to ensure timely class schedules, faculty availability, and academic support.
• Address student grievances related to academics and logistics in a timely manner.
• Monitor faculty feedback and assist in implementing improvements.

3. Student Lifecycle Management

• Oversee admissions, batch formation, student onboarding, ID cards, and database maintenance.
• Ensure smooth conduct of tests, examinations, and result processing.
• Support counseling and retention initiatives to ensure high student satisfaction.

4. Team Management

• Supervise non-academic staff including counselors, support staff, and front office personnel.
• Assist in training, scheduling, and monitoring staff performance.
• Ensure a collaborative and productive working environment.

5. Sales & Revenue Support

• Coordinate with the sales/counseling team to track admissions and revenue targets.
• Monitor leads, walk-ins, and conversions on a daily/weekly basis.
• Ensure accurate reporting and MIS submission to regional/corporate teams.

6. Compliance & Reporting

• Maintain documentation as per internal and external audit requirements.
• Prepare and submit branch performance reports regularly.
• Ensure timely escalation of issues to Branch Manager/HO as needed.
• Ensure compliance with company SOPs, documentation, and operational checklists.
• Manage branch-level inventory, housekeeping, and IT infrastructure in coordination with respective teams.

Job Type: Full-time

Pay: Up to ₹540,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Operations management/ Administration / Facility Management: 1 year (Required)

Language:

• English (Required)
• Telugu (Required)

Work Location: In person