Assistant Manager - Riviera on the Beach

Overview

Assistant Manager - Riviera on the Beach at The Lana, Dubai - Dorchester Collection. Join to apply for the role at The Lana, Dubai - Dorchester Collection.

Hotel: One Palm at Jumeirah
Division & Department: Food & Beverage - Restaurant
Job Title: Assistant Manager - Riviera on the Beach
Contract Type: Permanent
Status: Full time

What you'll get

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry

Responsibilities

• Join a dedicated beach team and report directly to the Beach Club Management team.
• Coach and train the team on the floor to achieve high standards of service.
• Monitor overall budget, food and beverage revenue, cost of sales, other expenses and payroll.
• Assist with hiring, training, and evaluating the service team.
• Control quality of products and services, operational costs, sanitation, cleanliness and hygiene.
• Ensure standards set by the Company regarding personal hygiene and grooming are maintained by all service colleagues.
• Liaise with other departments to ensure immaculate presentation of the outlet and high standards of cleanliness and maintenance of furniture, equipment, floors, fixtures and fittings.
• Assist with rosters on a two weekly basis and review overtime, holiday requirements and absenteeism with the Restaurant GM.
• Maintain administrative records such as attendance, duty rosters, vacation plans and hygiene inspection records.
• Maintain relationships with regular guests and inform them of activations in the outlet, providing special service when dining.
• Apply the company values of Passion, Personality, Respect, Working Together and Creativity to daily work.
• Perform related duties and special projects as assigned.
• Control quarterly inventory of Standard Operating Equipment.
• Fully accountable for the consistent operation of the assigned outlet.
• Comply with statutory and company health and safety, fire, bomb, and security regulations.
• Ensure job-required certificates are kept up to date.
• Monitor MTD and YTD revenue with management and lead on sales on the floor.
• Be flexible to complete other tasks as necessary and adjust hours to cover beach club needs.
• Acknowledge exposure to heat and sun, operating under pressure, and standing/walking for long periods.

Qualifications

• You will bring your unique personality and a can-do spirit with a positive attitude.
• Talent for delighting guests by leading a team of passionate individuals and striving for excellence.
• Strong communication skills with a customer service ethic.
• Detail-oriented, hands-on team player with strong interpersonal skills; ability to mentor high-potential team members.
• University Degree in Hospitality Management or equivalent experience; minimum 2 years in a similar position; experience in luxury hotels and restaurants in the Middle East is preferred.
• English is the primary language; additional languages (Italian, French, Spanish, Arabic, German) are desirable.

Location

Job Location: United Arab Emirates
Location: Dubai