Assistant Manager, Senior Content Integrator

Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Assistant Manager, Senior Content Integrator!
You will lead the creation, maintenance, and optimization of product content across e-commerce websites. You will ensure accurate product information, effective categorization, and consistent on-site presentation for both owned and drop-shipped products, while mentoring content team members, and partnering cross-functionally to improve processes and support scalable growth.
Responsibilities

• Lead the creation, maintenance, and ongoing optimization of product content across e-commerce websites
• Partner with merchandising and cross-functional teams to develop and maintain product information, including imagery, descriptions, attributes, functionality, and promotions
• Lead execution of on-site promotions, ensuring accuracy, proper flow-through, and timely updates
• Maintain and copyedit online product content to ensure consistency, quality, and brand alignment
• Oversee product categorization and on-site presentation to support navigation and product discovery
• Maintain and support the website presentation layer architecture to ensure ease of use and customer experience
• Serve as a primary liaison with internal partners and external vendors or contractors on content-related initiatives
• Mentor and support Content Integrators, providing guidance on best practices, workflows, and quality standards
• Apply critical thinking and problem-solving skills to resolve issues related to product presentation, availability, and content accuracy
• Support product launches and ongoing maintenance for both owned and drop-shipped products
• Evaluate and recommend improvements to content processes, tool, and systems to support scalability and efficiency
• Maintain organized documentation and records to support repeatable, user-friendly workflows
• Prioritize and manage multiple projects, schedules, and task assignments to meet deadlines

Qualifications we seek in you!
Minimum Qualifications / Skills

• Bachelor's degree or equivalent relevant work experience
• Rich experience in e-commerce operations, digital content management, or commercial operations for a B2C retail website
• Experience managing product content, data accuracy, and on-site presentation
• Strong organizational skills with the ability to manage multiple priorities and deadlines

Preferred Qualifications/ Skills

• Experience in multi-channel or omni-channel retail environments
• Strong aptitude for learning new tools, systems, and processes
• Ability to interpret information from multiple sources and make sound decisions
• Proven ability to balance speed, accuracy, and quality in a fast-paced environment
• Strong sense of ownership and urgency with a results-oriented mindset
• Ability to identify priorities, eliminate roadblocks, and focus on high-impact work
• Effective collaboration and communication skills across teams and vendors
• Experience mentoring or supporting junior team members

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.