Assistant Manager, Training

Job title: Assistant Manager, Training

Location: Riyadh , KSA

Reporting to: Associate Director/Senior Manager, Logistics

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. noon’s

mission: Ring every doorbell, everyday.

What you'll do:

• Team noon has some of the fastest, smartest, and hardest-working people we've encountered.
• With a young, aggressive, and talented team, we're driving major missions forward. The ideal candidate will possesses a blend of leadership, adaptability, and a passion for developing others to excel in their roles
• Demonstrate interest in understanding Ground operations with an eye for detail to find out anomalies/deviations
• Demonstrate the ability to roll up sleeves and get the hands dirty to solve problems on floor.
• Support with overseeing a wide variety of Quality related aspects of warehouse activities including Inbound, Outbound, inventory, returns and other associated activities.
• Lead, motivate and develop a team operative within logistics operations ensuring that highest standards are being achieved in all areas for all staff. This will include performance disciplinary and absence management
• People management responsibilities include hiring and training, planning, and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems
• Evaluate needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources.
• Manage the training vertical centrally for all staff training to improve compliance and feedback
• Analyze input and output metrics for all trainings so that results are measurable inherently
• Identify the gap from audit observation and fix them through training.
• Identify key issues and work with stakeholders in fix the issue with a long-term approach.

What you'll need:

• Bachelor’s Degree in Operations management, training or a similar role
• Minimum 3 years of experience in E-commerce in a related field
• Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
• Excellent analytical skills as well as strong business acumen.
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Proven ability as a passionate people-centric leader who can effectively drive results in a fast-paced and rapidly growing company

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.