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The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.
Job Summary
Supervises a large work group to ensure that a high quality, cost-effective product or service is delivered in support of the hospital's strategic plan. Performs within the department’s goals and objectives. Maintains effective, positive customer service relationships by responding to customer needs, resolving conflicts, and educating employees on customer service. Effectively and continually communicates with the staff, management, and customers to facilitate the flow of information necessary to the success of the employees and the work group.