Assistant Operations Manager

Key Responsibilities

• Oversee daily bar operations, ensuring consistent, high-quality guest service aligned with brand standards.
• Lead, train, and inspire a diverse team of bartenders, servers, and hosts to deliver exceptional experiences.
• Collaborate with the mixology team to design and execute creative beverage menus.
• Monitor beverage quality, inventory levels, and presentation to maintain excellence and profitability.
• Manage P&L responsibilities, including cost control, budgeting, and revenue optimization.
• Develop and implement staff training programs to enhance product knowledge and service delivery.
• Ensure compliance with all health, safety, and hygiene regulations.
• Handle guest feedback and resolve issues promptly and professionally.
• Drive upselling initiatives and ensure that all promotional strategies are effectively executed.
• Maintain strong interdepartmental coordination to ensure smooth and efficient service flow.

Skills Set

• Bar and Beverage Management
• Financial and P&L Oversight
• Team Leadership and Training
• Guest Experience and Upselling Techniques
• Operational Planning and Execution
• Cost Control and Inventory Management
• Communication and Interpersonal Skills