Assistant Operations Manager - Uniform Services

Join Us at Miral Experiences

At Miral Experiences , we don’t just create jobs — we create extraordinary moments . As part of the visionary Miral Group , we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi , Warner Bros. World Abu Dhabi , Yas Waterworld , and SeaWorld Yas Island .

We are passionate about delivering unforgettable guest experiences and shaping the future of leisure and entertainment in the United Arab Emirates. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.

If you're looking to be part of something bigger — where your work directly contributes to memorable experiences for millions — then Miral Experiences is the place for you .

About the Role

Are you passionate about operational excellence, customer service, and fashion-related logistics? We are seeking a Uniform Services Assistant Manager to lead the day-to-day operations of our uniform services. This role ensures readiness across all work areas, supports internal customers, and enhances the colleague experience through efficient service delivery.

You will manage the full lifecycle of uniforms—from inbound and inventory to outbound operations—while fostering a safe, detail-oriented, and service-driven environment.

What You’ll Do

• Lead and supervise on-site contractor teams, promoting a positive and safe work culture
• Oversee uniform distribution, tailoring, laundry, and inventory operations
• Maintain SOPs, task schedules, and ensure compliance with safety and service standards
• Manage inventory levels, replenishment, and waste reduction strategies
• Respond to colleague feedback and continuously improve service delivery

What We’re Looking For

Essential:

• High School Diploma and Professional Certification in a related field.
• Minimum 3 years in a leadership role within a customer-service environment.
• Hands-on experience in uniform operations.
• Strong command of English (verbal and written).
• Proficiency in Microsoft 365 and ERP systems.

Desirable:

• Degree or certification in Fashion Retail, Fashion Merchandising, or Garment Technology.
• 5 years in textile-related fields (retail apparel, wholesale).
• Training in HSE, HACCP, Lean Six Sigma, or Project Management.

Ideal Candidate Profile

We’re looking for someone with:

• A background in fashion retail or wholesale operations.
• Strong leadership and interpersonal skills.
• A proactive mindset with attention to detail.
• The ability to work independently and manage multiple tasks.
• A passion for service excellence and operational efficiency.

Ready to Make an Impact?

If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued — we’d love to hear from you. Apply now and take the next step in your career with Miral Experiences — where your work helps shape unforgettable moments every day.