Assistant Relationship Management

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper.

Job Title

Assistant Relationship Manager (ARM) - Onboarding

Key Responsibilities

• Support Relationship Managers and Sales Agents in managing investor landlord portfolios.
• Administer Salesforce data entry and handle various contract preparations.
• Assist in property management tasks including new tenancy creation, renewals, and payment recording.
• Collaborate with the finance team to ensure accurate data entry and address payment concerns.
• Support the tech team in testing operational tools and enhancing system workflows.
• Liaise with the product team to provide operational insights and support data team requirements.

Desired Skills

• Data driven decision making.
• Effective communication.
• Problem solving.
• Financial acumen.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, or a related field.
• Minimum of 1-2 years of experience in a customer service role.
• Experience in a support role within the property management or real estate industry.
• Proficiency in Salesforce and other CRM systems.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Detail oriented with a strong focus on accuracy and quality.
• Proficient in Microsoft Office Suite and customer service software.
• Ability to work flexible hours, including weekends.