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Purpose of the role:
The Assistant Restaurant Manager is responsible for the business performance of their restaurant as well as maintaining high standards of food, service, and health and safety. S/he will also be responsible for combining strategic planning and day-to-day management activities such as shift pattern organization.
Key Areas of Responsibilities:
1. Business Activities
· Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
· Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.
· Preparing reports, including staff control, food control and sales.
2. People Management and Administration
· Train all customer service staffs to be “the face” of the restaurant by being warm, friendly and customer focused.
· Manage and supervise staff and providing them with feedback.
· Hold daily pre-opening staff meeting as well as monthly staff meeting.
· Conduct the necessary food quality check on daily basis to ensure consistency
· Support in the training of new staff members
· Coordinating the entire operation of the restaurant during scheduled shifts.
· Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.
· Ensuring that all employees adhere to the company's uniform standards.
· Organizing and supervising the shifts of all restaurant staff.
· Ensure an efficient Rota management system whereby restaurants are staffed appropriately.
3. Finance, Budget and Procurement
· Oversee system transactions and control the voiding system, opening & cash out procedure, system reconciliation, and daily banking procedure.
· Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.
4. Food Hygiene, Safety and Sanitation
· Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
· Ensure compliance with operational standards, company policies, local laws, and ordinances.
· Responsible for ensuring consistent high quality of food preparation and service.
· Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Professional Requirements:
· Bachelor’s Degree/Equivalent.
· Premium or QSR restaurant management experience of minimum 4 to 5 years, with full knowledge and understanding of restaurant operations.
· UAE experience of at least 1 year in similar role is an advantage.
Interpersonal Requirements:
· Ability to work under pressure.
· Excellent grooming/appearance at all times.
· Good verbal and written communication skills.
· Highly organized.
· Good MS Office skills.
· Teamwork oriented.
· Motivated and great at motivating staff.
· Sociable with an open personality that fits with the brand image.
· Commitment to developing and maintaining a premium brand.
· Minimum upper-intermediate or higher command of English.
Salary: AED 4,800/month (No accommodation) + Duty Meals
Other Benefits: Medical + Airfare every 2 years
Job Type: Full-time (6 Days/week)
Required language(s): English
Experience: 4 Years
Job Type: Full-time
Pay: AED4,800.00 per month
Ability to commute/relocate:
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