Assistant Restaurant Manager - chocolate focused Restaurant

About Us:
A leading holding group is seeking a highly motivated Assistant Restaurant Manager to support daily operations and ensure service excellence for one of its unique F&B concepts specializing in chocolate-based creations and desserts.

Key Responsibilities:

• Assist the Restaurant Manager in overseeing day-to-day restaurant operations.
• Supervise, train, and motivate staff to deliver outstanding service.
• Handle guest relations, manage complaints, and ensure customer satisfaction.
• Monitor reservations, table rotations, and seating arrangements to optimize efficiency.
• Support recruitment, onboarding, and ongoing training of team members.
• Ensure compliance with hygiene, health & safety, and food safety standards.
• Oversee inventory control, ordering, and stock management.
• Assist in managing cost control, budgeting, and revenue tracking.
• Conduct regular inspections of dining areas and back-of-house operations to maintain standards.
• Coordinate with kitchen and service staff to ensure smooth communication and workflow.
• Enforce company policies and maintain discipline among staff.
• Generate daily reports on operations, sales, and staff performance for management review.
• Support marketing promotions, events, and campaigns to drive customer engagement.
• Step in to manage the restaurant in the absence of the Restaurant Manager.

Requirements & Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• 3–5 years of proven experience in restaurant or F&B management.
• Must have prior experience in a chocolate-focused restaurant, café, or dessert concept.
• Strong leadership, organizational, and communication skills.
• Ability to manage a team in a fast-paced environment.
• Customer-oriented mindset with excellent problem-solving skills.

Job Type: Full-time