Assistant Room Service Manager

Your Next Role Starts Where Innovation and Purpose Meet

Red Sea Global is proud to partner with Equinox Hotels-a global icon in fitness and high performance living-as they launch a groundbreaking resort at Amaala.

This opportunity doesn't come often. We are actively supporting Equinox in their talent efforts by spotlighting this exciting role. Join the Equinox's high-performance lifestyle ecosystem. Be a lifestyle leader and take your hospitality career to a whole new level.

If you're ready to step into a role where innovation meets purpose, this is your moment to explore your next chapter with Equinox Amaala.

Work Inspired. Lead Boldly. Grow with Equinox Amaala - Approach Life with Appreciation!

Essential Job Functions

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Comply at all times with Equinox standards and regulations to encourage safe and efficient hotel operations.
• Act as liaison between servers, guests, and kitchen.
• Oversee and assist daily operations (morning, evening, overnight), cleaning duties within corporate SOP format, and requisition of necessary supplies
• Oversee guest selection and ensure proper placement and distribution
• Responsible for Shift staffing and table dressing area
• Supervise tabletop presentation for meal service
• Floor presence during shift, greeting and interaction with guests
• Prepare shift schedules according to Hotel occupancy and special functions
• Handle and resolve constructive guest feedback
• Complete menu knowledge
• May assist in other F&B outlet when needed
• Maintain inventory of equipment, linen and other supplies
• Monitor and control POS system with regards to guest checks and hotel reports
• Assume additional responsibilities in the Restaurant Manager's absence
• Other duties as required

Qualifications/Skills

Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.

Essential

1. Ability to satisfactorily communicate in English and Arabic (speak, read, write) with guests, co-workers, and management to their understanding.
2. Excellent customer service skills are required.
3. Previous experience in an Assistant Food & Beverage Manager/Supervisory role preferably in a 5 star/diamond environment
4. Clear & concise written and verbal communication skills in English are required.
5. Must be proficient in Microsoft Office, namely Word and Excel.
6. Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail is required.
7. Knowledge of food and beverage, preparation techniques, health department rules and regulations, liquor laws and regulations
8. Strong food/wine and liquor knowledge is required.

Essential Physical Abilities

• Endure various physical movements throughout the work areas.
• Ability to grasp, bend, stoop, lift, push or pull heavy loads, and lift and/or carry or otherwise move materials weighing up to 75 lbs. occasionally.
• Ability to work in a standing position for long periods of time (up to 5 hours).

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.