ASSISTANT SALES MANAGER

The role supports in driving revenue growth by acquiring high-value clients and achieving sales targets aligned with Linencraft*s (LC) premium market positioning. The role involves client prospecting, solution customization, and relationship management, while collaborating with Legal, Finance, and Operations to finalize contracts and ensure smooth service delivery. Market research and actionable insights support strategic decision-making and sustained business growth.

Key Result Areas:

• Identify and acquire high-value customers through lead generation, prospecting, and customized solution pitching contributing to Company*s growth strategy and increased production capacity.
• Achieve monthly and annual revenue targets while ensuring pricing strategies upholds Company*s premium positioning and meet required Net Profit Margins (NPM).
• Analyse market trends, lead maturity, and revenue forecasts to support the accuracy of sales forecasts and pipeline updates.
• Conduct structured market research and competitive benchmarking to provide actionable insights that support strategic pricing and market positioning decisions.
• Collaborate with the legal and commercial teams to draft, finalize, and maintain service agreements, ensuring timely and compliant contract execution.
• Build and nurture strong post-sale client relationships to drive satisfaction, retention and identification opportunities for renewals or upselling.
• Collaborate with internal departments (Operations, Finance, Legal) to align on service delivery, operational feasibility, pricing validation, and debt management.
• Support Finance in follow-ups on client receivables to facilitate timely collections without compromising positive client relations.
• Act as a key point of contact for tailoring solutions to client-specific operational needs, especially during onboarding or service scale-up.
• Represent Linencraft as a premium service provider during client interactions, industry events and other relevant engagements to strengthen the brand image.

Job Context:

The job holder plays a critical role in supporting this growth trajectory by securing long-term contracts with strategic clients across hospitality, healthcare, and corporate sectors.

The role requires a strong external orientation, with approximately 60% of the time spent in client-facing activities such as prospecting, solutioning, and relationship building. Internally, the job holder collaborates with teams across Legal, Finance, and Operations to finalize service agreements, support debt collection, and align on service delivery. The ability to navigate complex negotiations, customize client solutions, and provide actionable market insights is essential for success in this role.