Assistant SAP Functional Analyst

The Company

Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company ranked as #1 FMCG Brand in the MENA region and is market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024

An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group

CORE PURPOSE OF THE JOB:

To facilitate, support & configure the assigned SAP Module(s) by ensuring full functionality support for the business process in providing decent solutions, reliable support and business value added training. ACADEMIC / PROFESSIONAL QUALIFICATION: Bachelor's degree in computer science, Certified in programming & configuration. PROFESSIONAL EXPERIENCE: 2-3 years of Support experience with 1 Full cycle Implementation experience. COMPETENCIES: Excellent task management, problem management and technical personnel management, Communication skills, Customer service oriented, Team player and team leader, Capable of taking a very disciplined and process driven approach to design & deliver solutions and services, Knowledge in primary and secondary SAP modules (MM/SD/PP/PM/FI/CO/HR/BI/WM).

Responsible for the administration, maintenance, and optimization of SAP systems across on-premises and cloud environments. This role ensures system stability, performance, and security while supporting business-critical operations and leading technical initiatives.

KEY RESPONSIBILITIES:

System Administration:

• Install, configure, and upgrade SAP systems (ECC, S/4HANA, NetWeaver, Java stack).
• Perform system refreshes, client copies, and database administration (HANA, Oracle and MSSQL).
• Apply patches, support packages, and SAP Notes.

Performance & Monitoring:

• Monitor system performance and conduct root cause analysis for issues.
• Implement proactive health checks and EarlyWatch Alerts (EWA).

Security & Compliance:

• Manage user roles and authorizations in SAP systems.
• Ensure compliance with internal security policies and audit requirements.

Integration & Cloud Services:

• Configure SAP systems for integration with cloud platforms in GCP and third-party applications.
• Support SAP SaaS solutions and Cloud Connector setups.

Incident & Escalation Management:

• Act as an escalation point for critical SAP Basis issues.
• Collaborate with cross-functional teams for resolution of complex problems.

Education:

• Bachelor’s degree in computer science, Information Technology, or related field.

Experience:

• Minimum 5 years of SAP Basis administration experience.
• Hands-on experience with S/4HANA, Solution Manager, Fiori, GRC and BTP

COMPETENCIES: Excellent task management, problem management and technical personnel management, Communication skills, Customer service oriented, Team player and team leader, Capable of taking a very disciplined and process driven approach to design & deliver solutions and services