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Assistant Security and Safety Manager - UAE National

General Information


Country/Region
United Arab Emirates
Province/City
Abu Dhabi
Hiring Entity
Rosewood Abu Dhabi
Department
Security
Job Type
Full-time Permanent

Job Description


OVERVIEW/BASIC FUNCTION:

To assist the Director of Security, Safety and Compliance Managing and supervising the day-to-day Guest care team, to ensure the safety and well-being of all guests, visitors, internal guests and property.

RESPONSIBILITIES:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

  • Ensure that standards are maintained at a superior level on a daily basis.

  • Determine training requirements and conduct appropriate courses and seminars

  • Ensure continuing training and development of Guest Care associates

  • Participating in the implementation of the Hotel’s Special Situation Management Plan (SSM Plan)

  • Participate in the implementation of the Hotel’s Business Continuity Plan.

  • To assist in the design, implementation and regular reviews of the Safety policies and procedures

  • Note and report broken defective or dangerous equipment as well as facilitating repairs and corrective action to items on the property that may present a hazard or threat to the life, safety and well-being of our guests and employees.

  • Implement all emergency/fire procedures and ensure that associates are fully conversant with all the above.

  • Handle emergency situations when necessary.

  • Handle all guest-related incidents as necessary.

  • Prepare work schedules for effective staffing, ensuring efficient operation of the department within specific labor standards.

  • Maintain high morale, minimizing turnover and concentrating on associates’ developments.

  • Conduct monthly departmental meetings.

  • Ensure that all associates within his/ her jurisdiction have current job description and organizational charts.

  • Maintain effective flow of communication within the department.

  • Establish and maintain good control procedures for the lost and found department.

  • Maintain daily logbooks and report all incidents, problems, and unusual circumstances to the Hotel Manager and Director of Security, Safety and Compliance.

  • Maintain accurate and complete records of all guests and associate accidents and incidents.

  • Support and assist in maintaining the operating standards established by Rosewood Hotels and Resorts.

  • All other duties as required.



About Us


Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.

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