ASSISTANT STORE MANAGER

DESCRIPTION

Purpose of Position:
The Assistant Store Manager is responsible for supporting the Store Manager in overseeing daily operations and leading a high-performing team. This role involves direct supervision of select departments and areas of the store, with a focus on overseeing operational execution, direct Outfitter (employee) supervision, feedback, and coaching. The Assistant Store Manager will play a crucial role in maintaining a positive work environment, ensuring operational excellence, and contributing to overall store performance.

Duties and Responsibilities:

Team Leadership and Development:

• Assist the Store Manager in leading, training, and mentoring team members, fostering a culture of engagement, accountability, and high performance.

• Maintain continuous, clear communication with Outfitters to clarify expectations, train on knowledge and skills, and address employee concerns.

• Support the Store Manager in the performance evaluation process, providing constructive feedback to employees.

Operational Support:

• Help manage daily store operations, ensuring compliance with company policies and procedures.

• Oversee departmental functions, ensuring tasks are completed efficiently and effectively, and that standards are maintained.

• Assist in executing opening and closing procedures, maintaining store security and compliance.

• Employee Management:

• Monitor employee attendance, time management, performance, and adherence to company policies, addressing any issues promptly and professionally.

• Assist in the hiring, training, and onboarding processes for new team members, ensuring a smooth integration into the store culture.

• Facilitate conflict resolution among team members, promoting a positive work environment.

Sales and Customer Engagement:

• Support the Store Manager in driving sales and achieving financial objectives through effective merchandising and customer engagement strategies.

• Ensure that all employees are trained to deliver exceptional customer service and possess strong product knowledge.

• Assist in managing in-store events and promotional activities to enhance customer engagement and store traffic.

Compliance and Risk Management:

• Ensure compliance with local, state, and federal regulations, including ATF regulations related to firearms.

• Help maintain accurate records of inventory, cycle counts, and compliance documentation.

Reporting and Communication:

• Assist the Store Manager in analyzing sales, labor, and inventory reports to identify trends and inform decision-making.

• Provide regular updates to the Store Manager on departmental performance and employee issues.

Other Responsibilities:

• Perform additional tasks as assigned by the Store Manager, demonstrating flexibility and commitment to the overall success of the store.

  
  

REQUIREMENTS

Required Skills:

• Strong leadership skills with the ability to motivate and develop a diverse team.

• Excellent verbal and written communication skills, capable of building relationships with customers, employees, and suppliers.

• Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced environment.

• Knowledge of inventory management and ability to interpret sales data.

• Proficiency in budget management and understanding of financial practices.

• Familiarity with local outdoor trends, activities, and organizations to inform operational and merchandising decisions.

DETAILS

SHIFT INFO

WAGE INFO