Assistant Store Manager

Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.

Drive the Store team to deliver the highest levels of customer service at all times.

Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.

Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.

Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.

Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.

Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.

Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.