Assistant Store Manager

Key Responsibilities

• Assist the Store Manager in daily store operations
• Supervise, train, and motivate retail staff to achieve sales targets
• Deliver and ensure outstanding customer service
• Handle customer inquiries, complaints, and escalations professionally
• Support recruitment, onboarding, and performance management of employees
• Monitor sales performance and help implement strategies to increase revenue
• Maintain inventory levels, conduct stock checks, and coordinate replenishment
• Ensure visual merchandising and store presentation meet company standards
• Oversee cash handling procedures and ensure compliance with company policies
• Step in to manage the store in the absence of the Store Manager

Qualifications & Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 2+ years of retail experience, with at least 1 year in a supervisory role
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Customer-focused mindset
• Basic understanding of retail sales principles and inventory management
• Ability to work flexible hours, including evenings, weekends, and holidays

Key Skills

• Leadership & team development
• Sales & target achievement
• Problem-solving
• Time management
• Organizational skills
• Conflict resolution
• POS systems proficiency

Job Type: Full-time